Melissa Friddle

Senior Associate, Technology Partner Services

Melissa Friddle is a seasoned professional with 10 years of experience in the higher education sector, prior to joining EAB. Her extensive background in the industry has equipped her with a deep understanding of the challenges and opportunities in the field.

Currently serving as a Senior Associate in the Technology Partner Services division at EAB, Melissa focuses her expertise on managing Student Success Technology partner implementations and impact to empower educational institutions in their student success initiatives. This includes managing project timelines, consulting partners on workflow design related to implementation, and ensuring partners successfully go live on time, gaining early value in the Starfish technology.

Beyond her professional endeavors, Melissa is an avid adventurer, exploring new destinations through adventure travel, kayaking, camping, and hiking. She also enjoys playing music and attending concerts.

Area of Expertise: Student Success and Experience
Specialties: Academic Advising, Student Success

Upcoming Events

Office Hours

Starfish Office Hours

Starfish Office Hours provides the opportunity for tenant administrators to connect with peers from other institutions and the consultants on the Services team. During office hours, admins discuss platform questions and share ideas related to adoption, promotion, and feature configuration.

Office Hours

Starfish New Administrator Onboarding

Onboarding series for Starfish administrators. Designed to provide new Tenant Admins (App Admins) foundational knowledge about Starfish administration, and tools available to assist them. The series will include an overview of the EAB Starfish teams, an introduction to the Community, and the resources available online to support their continued learning.

Office Hours