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Student Success Management


Application and Content Administrator Onboarding

EAB’s App and Content Admin Onboarding program is designed to set Navigate Application and Content Administrators new to the role up for success. There are seven modules for Application Administrators and four for Content Administrators.

Navigate HBCU Summit

This year’s summit will focus on the theme of faculty and staff engagement. The summit will be an opportunity for Navigate leaders from HBCUs to hear tips and tricks for EAB experts, learn from peers working on engagement on campus, and networking in small groups. This summit will be most relevant for those with a role on their institution’s Navigate leadership team (such as an Executive Sponsor, Program Sponsor, Program Owner, or Application Administrator).

Research and Services

CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.


How Winston-Salem State University Empowers Faculty and Staff to Use Navigate Data for Grants

Join Winston-Salem State University leaders Dr. Derick Virgil (Interim Dean, Student Success Collaborative) and Dr. Erin Lynch (Associate Provost of Scholarship, Research, and Innovation) to learn how they empower faculty and staff at their institution to enrich the merits of grant proposals with Navigate data.

CONNECTED21 Encore Presentation: Breaking the Stalemate: How to Overcome Entrenched Org Structures and Outdated Advising Policies

Join us for an encore presentation of Dr. Christina Hubbard’s research on student-centric advising organization, first presented at CONNECTED21 – EAB’s student success conference – in November 2021. The presentation will be followed by a live Q&A with Dr. Hubbard.

MySlice of Change: How Syracuse University Transformed Their People, Processes, and Technology to Create an Unsurpassed Student Experience

On most campuses, transformative student success work involves change: It often includes implementing new tools like Starfish or Navigate, redesigning advising or support processes, introducing new initiatives, or all of the above. Effective change management is essential for this important work to succeed, but many institutions struggle to overcome siloed structures and entrenched cultural resistance to change.

Quick Reads

How to support Black male students

Dr. Roderick Heath, director of the African American Male Initiative at North Carolina Central University, shares advice on how all colleges can better support Black male students.

Transfer students are key to recovering lost pandemic enrollment. Here are three ways you can improve transfer access.

Transfer students can help offset the effects of the enrollment contraction most colleges and universities have experienced during the pandemic. This blog outlines recent transfer trends in higher education and offers three ways to improve transfer access.

Every student’s mental health needs are different. Here are 5 ways you can offer the right support

Learn 5 strategies to meet the growing demand for student mental health support in this discussion between EAB experts, the leader of campus mental health non-profit Active Minds, and student services leaders from Lake Washington Institute of Technology.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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