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Student Success Management


Getting Started with Navigate360

Are you new to using Navigate360 or looking for a refresher? This session will include an introductory orientation and training of Navigate360’s most foundational features and workflows including the Staff Home, Student Profiles, Appointment Availability, Calendar Sync, and more.

Navigate360 Quarterly Product Update Webinar

Join leaders from Navigate360’s Product Management & Development team as they share what new innovations and improvements are coming next in Navigate360. In addition, the team will highlight recent releases and demonstrate new features and upgrades to enhance your student success work. Register to be the first to know what’s in development and engage with the product team.

Research and Services

Navigating the Recovery: Building a Better Student Support Infrastructure for Tomorrow

This presentation will dig deeper into the data and share how institutions are using the opportunity to finally address student success challenges that have vexed us for years. Those that navigate the recovery well will find themselves stronger and better able to support students than they were before.


Takeaways from CONNECTED21: Embedding Technology in the New Student Onboarding Experience

The annual CONNECTED conference is intended to bring institutions together to share best practices and lessons that they can implement when they return home to their campuses. Come hear how one institution, Goucher College, took immediate next steps to revamp their onboarding processes after attending the CONNECTED21 session “Embedding Technology in the New Student Onboarding Experience.”

Making the Most of Your Intake Survey

Join us to explore how to make the most of your intake survey design and data to provide thoughtful, student-centered support throughout the term. In addition to survey and workflow best practices, we’ll highlight innovative examples of how Navigate and Starfish technology partners are using their intake survey functions.

CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.

Quick Reads

Is Your Institution ‘Gen P’ Ready?

This summer, my friends at the enrollment research team surveyed over 20,000 high school students to gather insight into recruiting Gen P. The results give us visibility into what institutions must do to both enroll and retain these students. Read on for five key insights and recommendations for ensuring Gen P’s success in higher education.

30 Student Success Priorities for the 2020s

All my attention over the last two years has been spent studying the future of students and student success as we emerge from the pandemic. Notably, I am monitoring three macro trends that will converge in the mid-2020s and reshape the student success landscape. Our future will be written in large part based on how institutions respond to these challenges.

What Happens to 100 Students Who Start a Bachelor’s Degree?

Infographic What happens to 100 students who start a bachelor’s degree? In 2018, we used a representative 100 students to illustrate how colleges and universities across the country were delivering on the promises of higher education. Five years later, what has changed? Explore this infographic to find out. View a full list of sources below. […]


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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