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Student Success Management

In today’s environment, schools must go beyond first-year retention to help students graduate in less time, at lower cost, and with the best possible post-graduate outcomes. We can help you connect the dots to support students from enrollment to graduation and beyond.

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A comprehensive student success management system that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to graduation and beyond.
  • 2-12% average increase in retention and graduation rates for partner institutions
  • 2.5M+ students supported by our student success management system
Learn how the University of South Carolina achieved a 3.9% percentage point increase in four-year graduation rate with Navigate

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American higher education has enjoyed a multidecade-long enrollment expansion that may soon come to an end. The recommendations in this report aim to help you and your leadership team reshape your student success strategy in preparation for the anticipated enrollment downturn of the 2020s.

Proactive Caseload Management allows advisors to support students holistically with a focus on achieving long-term goals and solving problems before they escalate. Discover how college and university advisors can manage student caseloads, from prioritization and planning to outreach and in-person support.

For over a decade, colleges have relied on early alerts, submitted by faculty, to surface at-risk students and ultimately prevent them from slipping through the cracks. When successfully managed, early-alert programs can improve academic outcomes as well as retention and graduation rates. But too often, these programs have critical gaps that make them uncoordinated and […]

A version of this article originally appeared on LinkedIn through our #100SuccessStories Campaign. Social psychologist Devon Price’s article Laziness Does Not Exist is the article that I haven’t been able to stop revisiting, again and again. Price, who teaches psychology at the Loyola University of Chicago, observes that when a student doesn’t complete assignments on time, teachers […]

A few weeks ago, EAB partnered with the California State University (CSU) System to host a system-wide student success summit. Hearing positive feedback and stories from the team not only re-energized me, but also got me thinking about how EAB could replicate their experiences to better support our other system members. After seven years leading […]

Colleges and universities face seemingly constant scrutiny from external stakeholders questioning the value of a postsecondary education. Is this criticism warranted? The lack of centralized, longitudinal, industry-wide records makes it frustratingly difficult to understand what really happens to our students.

Events

Recent years have brought about an unprecedented evolution in how higher education approaches student success. Commensurate with investments in staff and technology, progressive institutions now rely on new metrics to track their progress against an expanding set of goals. Of note, a handful of schools are developing practices for speeding the pace of innovation using […]

Who owns student success at your institution? Over the last five years, many schools have moved away from the old “owned by everyone” model in favor of one that assigns ownership to a specific leader tasked with overseeing key student services. This session explores the emerging role of the “Chief Student Success Officer” and how best to organize your own enterprise.