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Champions for a New Era: How CIOs Can Advance Post-Pandemic Institutional Ambitions

There are no more upcoming sessions for this event.

In the last two years, CIOs and their teams had to take the front seat in the COVID-19 crisis, navigating change and constant short-term disruptions. Now, it’s time for CIOs to re-focus on the long term.

But radical shifts in student and staff expectations about how to learn and work means that returning to neglected past priorities won’t be enough; IT leaders must actively champion new visions of a multi-modal, competitive, digitally empowered campus.

At this roundtable, EAB convened CIOs to discuss how institutions can best shape emerging institutional strategies even while dealing with an unprecedented IT talent crisis. We considered what higher ed institutions and their CIOs must do to become the institution of choice—for their students, their talent, and their research funding—in a context of post-pandemic scarcity.

We took a deep dive into the evolution of technology-enabled student and academic spaces and reviewed essential questions shaping how technology can cultivate a modern student experience. Finally, we discussed the steps CIOs can take to improve the retention of IT staff in the midst of labor market volatility and extraordinary demand for tech talent.

Agenda highlights

EAB’s 2022 State of the Sector

Growing Amidst the Great Opt-Out in Higher Education and Consequences for CIOs

  • Exploring non-consumption and the widening gap between high school graduation and college enrollment
  • A centralized talent strategy is a must amidst a looming sansdemic
  • Compounding talent and mental health crises put a spotlight on integrative well-being

Campus 2030: Making Smart Investments in Tomorrow’s Multi-Modal Campus

Space Considerations and Design Trends for Campus Leaders

  • Case studies showcasing how campuses’ physical footprint has evolved in response to new staff work preferences and environmental sustainability mandates
  • Strategies to maintain momentum on the adoption of new technologies and policies

Optional Informational Session: Edify

Competing for IT Talent in a Tight Labor Market

How Institutions Can Retain In-Demand IT Staff and Become More Resilient to Talent Shifts

  • Building a data-informed understanding of regional labor markets
  • Profiles of successful internal talent pipelines and career mapping to prevent a talent exodus
  • Tactics to upskill and cross-train staff to fill hard-to-hire roles and meet emerging IT needs

Six Aspirations for the Modern Student Experience

Interactive Discussion on How to Craft a Personalized, Seamless Experience for Digital Natives

  • Student behaviors and generational trends shaping the post-pandemic student experience
  • Stage-gating key technology investments
  • Developing a ‘technology-as-enabler’ mindset amongst senior management

Experts associated with this event

EAB Experts

Ann Forman Lippens

Ann Forman Lippens

Managing Director, Research

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Michael Fischer

Senior Director, Research

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