Dr. Dell is an engagement strategist with over a decade of experience in higher education and the non-profit sector. At EAB Jenna works with members across the Advancement, Academic Affairs, Student Affairs, and Independent School research forums to provide decision support and build consensus rooted in best practice research. Jenna is a first-generation college student whose career began by working as an undergraduate student assistant to the college president and a volunteer in the alumni relations office.
Based in Rochester, NY, Jenna enjoys spending time with her dog, visiting wineries, and volunteering with Team RWB. She’s a former board member of the Gap Year Association.
Jenna has received an Ed.D., Educational Leadership, from the University of Rochester, a M.S. Higher Education–Student Affairs, from the University of Rochester, and a B.A. with Phi Beta Kappa, Anthropology and Sociology, Elmira College.
Research and Insights
The phrase we must “meet students where they are,” is one that’s often repeated in student affairs and it has taken on new urgency amidst the COVID-19 crisis. Given the stress and uncertainty in these unprecedented times, institutions are focusing on new ways to engage students around health and wellness online.
COVID-19 disrupted the spring recruitment process. It left students unable to complete their internships and recruiters unable to visit campus. Here are four examples of ways alumni can help the class of 2020 right now.