Rachel is a Director in EAB’s Research Advisory Services, working in the Academic Strategy Team to provide decision support for partner institutions around challenges in academic affairs, strategy, and student success. During her years at EAB, Rachel’s work has largely focused on the question of how institutions can remain relevant for future students, and she has specialized in teaching Presidents, Chief Strategy Officers, and Provosts how to use futurist methodologies to think more boldly about the future. Rachel also regularly delivers workshops in enhancing diversity and equity among faculty, improving student experience from recruitment to graduation, and creating sustainable academic program reviews.
Rachel was a first-generation college student who has devoted her career to making administrative systems easier for students to navigate. Before joining EAB, she served as Assistant Director of the first-year writing program at the University of Oregon. She has also worked in curriculum development, international student advising, and facilities management. She lives with her cat named Dog, and listens to a lot of soul music.
Rachel holds a PhD in Literature and Rhetoric at the University of Oregon. She has also earned an MA in English from NYU, and a BS in Management and Organizational Behavior from NYU Stern.