An institution’s work processes are its means of production. They determine how people operate. Simplifying and standardizing process improvement steps can create efficiency, free up capacity, and even unlock opportunities to scale.
Many formalized process improvement methodologies compete for attention, but you don’t have to decipher all the buzzwords. Regardless of which approach you adopt, five steps contain the active ingredients to understand and untangle processes that are overly complex, paper-based, out of sync with policy, or otherwise “broken.”
This infographic outlines the five critical steps that organizations must take as part of their process improvement journey.
This resource is part of the Design Better Workflows with Five Process Improvement Steps Roadmap. Access the Roadmap for stepwise guidance with additional tools and research.
Despite widespread appetite for digital-first, data-driven workflows, many institutions remain trapped in analog processes. Read our Roadmap to learn how college and university CIOs can help their campus embrace emerging technologies and meaningful digital innovation.