Strategic Guidance at Scale
Change Management Resources
On-Demand Best Practices
"The Business Affairs Forum actually identifies ways you can effect change on campus and make improvements for the benefit of the student."
Research & Insights
More100 Tactics for Immediate Labor Savings
The Essential Five-Step Recipe for Process Improvement
This infographic outlines the five critical steps that organizations must take as part of their process improvement journey.
Build Financial Dashboards to Communicate with Boards and Other Stakeholders
Higher education’s tough budgetary climate has heightened board and other stakeholders’ (for example, academic leaders, alumni, and parents) interest in their institutions’ financial health. In response, finance leaders are looking to build board-facing financial dashboards to meet rising stakeholder demands for financial information.
Build Management Dashboards to Monitor Admin Unit Performance
Finance and administration leaders are tracking more data than ever before, but many struggle to use it to inflect performance. In turn, some leaders are turning to management dashboards to better organize metrics. Dashboards are a proven tool that other industries, such as retail and finance, have long used to manage, track, and analyze data to inform decision-making.
Target high-volume, high-frustration processes for initial shared services migration
Shared services units are designed to reduce inefficiencies and improve the service quality of transactional business activities. As is the case with organizational models, one size does not fit all when it comes to selecting a portfolio of activities to deliver via shared services.
Provide transition support to both department-based and shared services staff
Administrative staff who remain in units and those who transition to the shared services center may feel equally anxious about stepping into the unknown. Uncertainty about changing roles and responsibilities can minimize buy-in and spark damaging rumors about what is waiting at the other side of implementation.
Experts
More on Our Experts
Events
MoreThe Finance Function of the Future
In this four-part series, we explore the ways that business leaders are transforming their finance functions to expand their strategic impact.
Realizing the Promise of Process Improvement
These presentations provide institutions with the tools to identify opportunities for administrative process improvement and embed a reengineering mindset among frontline staff and managers alike, all with the goal of reclaiming lost productivity, increasing staff capacity to facilitate a growth mindset, and achieving cost savings.
2020 Business Affairs Forum Executive Roundtables
In this event, join a group of your peers at the Business Affairs Forum’s 2020 Executive Roundtables and CBO's Cabinet Summits. The meeting will feature a presentation of new EAB research and lively facilitated discussion around the application of best practices and case profiles on your campus.
Rightsizing the Program Portfolio, Part 2
In this webconference, we will walk through four executive imperatives that can help campuses assemble the right data and ask the right questions to get struggling programs back on track.
