Develop a Student-Centered Academic Advising Model
To make advising more proactive and individualized with limited resources, leading institutions in student success have adopted two principles from health care: Population health management and coordinated care. The population health management approach relies on analytics to sort students by their likelihood to stop out. Advisors can use this information to prioritize their time toward students with rising risk instead of only focusing on those with urgent, critical needs. Coordinated networks of advisors, faculty, and other student support leaders form teams that can solve the most complex needs that some students have in their courses, finances, and personal wellbeing. Focus on these two components to ensure students get the right advising support when they need it most, then create assessment and incentive strategies that reinforce best-practice models of advising.
Promote proactive outreach to consistent advising caseloads
Student-centered academic advising requires assigning each student to a specific advisor so that students will always know who to contact with advising questions, rather than having to navigate confusing processes or work with advisors who don’t know their unique history and needs.
The best advising models shape caseloads around common pathways of major migration, so that students and advisors can build a relationship over time without disruptive advisor changes.
Though every student success leader wishes they could have smaller advising caseloads, advisors can most effectively balance their time across their caseloads if they know how attrition risk differs for each student and have the tools to proactively reach out when students show early signs of need.
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