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Research Report

A Student-Centered Approach to Advising Study

Redeploying academic advisors to create accountability and scale personalized intervention

December 4, 2014

Key Insights

This study provides a blueprint for a student-centered academic advising model through two critical imperatives.

Pressure on campus leaders to demonstrate improvement in student success continues to mount, but the question of accountability on campus remains unclear. As central retention offices and shared responsibility campaigns fall short of expectations, many campus leaders are turning to academic advising as the unit or activity best-positioned to inflect student outcomes.

Shifting the emphasis of advising from basic transactions toward activities that significantly impact retention and timely completion, however, remains a nontrivial pursuit.

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