Ease the Transition to Shared Services with a Plan for Change Management Hurdles
Designing an organizational model that reflects campus priorities is an important first step in any shared services journey. But bringing this vision to life is more difficult than moving lines on an org chart. Crafting a shared services implementation plan tailored to the culture of your campus can help to reduce the impact of common change management hurdles.
Deploy a multi-channel communication strategy
Most campus leaders understand the need for thoughtful communication during shared services migrations. But too often they rely on one single message unlikely to meet the needs of diverse stakeholder groups.
An effective shared services communications plan should account for varied stakeholder segments, drawing on both standardized components for all audiences and tailored components for specific constituencies.
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