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Roadmap

Supporting First-Generation College Students

First-generation college students must overcome a variety of social, academic, and administrative barriers to succeed in college. 33% of first-generation students drop out within three years, compared to only 14% of continuing generation students. As the number of first-generation students grows, institutions face increasing pressure to improve outcomes for this group.

In this Guide:

Action Support

Educate first-gen parents about the college experience

Parents of first-generation students want to be involved during their child’s time in college, but they lack knowledge about the college experience and may feel they can’t provide support. Provide opportunities to orient first-gen parents to higher education and advise them on how to support their child throughout the first year and beyond.

Action Support

Reduce jargon to make university materials more accessible for first-gen students

As soon as they begin interacting with colleges and universities, first-gen students must navigate systems, processes, and language they are unfamiliar with. Higher education terminology can be confusing, complicating task completion and reinforcing questions about belonging that often hinder first-generation students’ transition.

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    Research Highlights

    The University of North Carolina at Chapel Hill completed a “translation exercise” to improve the readability of some of their most accessed resources for incoming students. View the case study below, then complete the jargon reduction exercise yourself.

Action Support

Use positive identity-based messaging to foster community for first-gen students

Many first-generation college students struggle with their initial transition, often feeling isolated or questioning whether they truly belong at the institution.

Recognizing first-generation status as an important aspect of students’ identities communicates to them that they are not alone, they have resources to support them, and they shouldn’t be ashamed.

Decision Support

Extend career preparation to first-gen students

First-generation students may be underprepared for securing a fulfilling career after graduation. They might have limited personal connections, less experience networking, or be unfamiliar with professional interactions (e.g., reaching out to professional contacts for help and guidance). Learn how you can jumpstart career development for first-gen students.

More Resources

Resource Center

Student Experience and Well-being Resource Center

Explore our resources on student success and retention, mental health, financial support, student belonging, activism, and experiential learning,
Strategic Advisory Services
Insight Paper

Meeting Student Needs with Limited Resources

This paper explores ideas and tactics for small-college student success teams to meet student needs despite operating with…
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Tool

Student Readiness Self-Audit

This student readiness self-audit will help you assess and prioritize your institution's response to the growing student readiness…
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