Resources

Insight Paper

Understanding the Mindset of Prospective HBCU Students

This report offers guidance for enrollment leaders on the college search and communication preferences of prospective HBCU students.

Enroll360

Podcast

How MSU Saved Millions Without Cutting Faculty or Programs

MSU Provost John Jasinski shares details of the successful academic realignment effort that helped his institution save more than $5M without cutting staff or programs.

Blog

EAB Strategic Advisory Services Extends Breadth and Depth of Coverage

This blog outlines EAB Strategic Advisory Services’ new higher education research agenda organized by nine areas of inquiry.

Higher Education Strategy Blog

Podcast

How Long Beach City College Revamped Support for First-Year Students

Student success leaders from one of the largest community colleges in California share how they transformed the way their minority-serving institution onboards and supports students.

Blog

Developing an undergraduate student retention strategic plan

This fellowship blog offers a comprehensive guide to developing a strategic plan aimed at enhancing undergraduate student retention, addressing challenges like mental health and post-pandemic impacts.

Higher Education Strategy Blog

Tool

Student Customer Service Diagnostic

This diagnostic is designed to help your institution identify areas where your college is excelling, as well as areas for improvement, within the realm of student customer service. We’ve grouped…

Navigate360

Insight Paper

Understanding Community College Practitioners’ Perspectives on Student Customer Service

EAB's new insight paper details perceptions from 160+ community college practitioners of student customer service practices and how they impact enrollment and retention.

Navigate360

Research Report