Developing Hard-to-Hire IT Skillsets
Tactics for developing scarce skillsets from your existing talent pool
This brief profiles tactics that CIOs, HR, and hiring managers can use to support current digital strategy and activate the IT workforce, by developing hard-to-hire skillsets. Check out our resource center for additional tools to build digital transformation capabilities on your campus.
Hiring cannot solve IT workforce gaps
The IT environment is undergoing once-in-a-generation change. Long employed mainly at the periphery, cloud services increasingly provide core business and infrastructure services. AI is beginning to have real-world impacts, and Agile development methods are reshaping the way IT interacts with customers. Taken together, these changes are driving down demand for some familiar IT roles, while putting a premium on emerging skillsets.
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78%
Of CIOs find it hard to hire/retain IT talent
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27%
Average salary gap between higher education and industry
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314K
Unfilled U.S. cybersecurity positions in 2019
"Systems administrators won’t disappear from my organization, but the number I need will go down and their responsibilities will be different. The next transition is to move all servers off-prem to the cloud. Most staff will have to learn a new skillset of indirect server management. This training is a non-stop effort.
"CIO
Public Research University
What the best are doing
To address the changing staffing needs of the IT organization, CIOs and HR departments should look for ways to supply hard-to-hire skillsets with existing talent. Our examples from progressive institutions include tactics for introducing early awareness of new technologies, leveraging cloud transition projects for on-the-job development, training cybersecurity apprentices, and using promotion pathways to make the whole IT workforce more agile.
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