How Keele University Successfully Sustained a Large-Scale Organizational Transformation

At the end of October 2024, over 50 higher education leaders congregated in Washington, D.C. for the launch of EAB’s annual IgnitED summit to discuss the sector’s most pressing challenges, including how to successfully navigate an organizational transformation.

Recognizing the challenges of generating support and participation in transformation efforts, EAB experts presented in-depth case studies of three distinct approaches to organizational transformation. Each example showcased how an institution worked with their culture to catalyze transformation by assessing their campus conditions and employing an approach based on that diagnosis.

One of these examples was Keele University, an institution located in the United Kingdom. Continue reading to learn how they implemented a transformation, entitled “One Keele,” that touched academic, student, and professional services—and what lessons every institution can take away from their success.