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Research Report

Recruit and Serve the Students of the Future

The COVID-19 pandemic spurred fundamental shifts in the student experience. While many reflect temporary shifts of necessity, others will leave enduring changes on how future students approach and interact with higher education, and how leaders should serve them. By drawing on insights from consumer behavior trends and generational analysis, we’ve identified key pandemic-era experiences that will likely influence student behavior for years to come.

Read our key takeaways from Enrolling and Serving the Students of the Pandemic: What Higher Ed Leaders Need to Know About Tomorrow’s Students below, and make sure to check out next steps. You’ll learn how colleges and universities must respond to restore student trust and demonstrate the long-term value of education.

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