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Roadmap

Develop a Student-Centered Academic Advising Model

To make advising more proactive and individualized with limited resources, leading institutions in student success have adopted two principles from health care: Population health management and coordinated care. The population health management approach relies on analytics to sort students by their likelihood to stop out. Advisors can use this information to prioritize their time toward students with rising risk instead of only focusing on those with urgent, critical needs. Coordinated networks of advisors, faculty, and other student support leaders form teams that can solve the most complex needs that some students have in their courses, finances, and personal wellbeing. Focus on these two components to ensure students get the right advising support when they need it most, then create assessment and incentive strategies that reinforce best-practice models of advising.

Key Insights

To make advising more proactive and individualized with limited resources, leading institutions in student success have adopted two principles from health care: Population health management and coordinated care. The population health management approach relies on analytics to sort students by their likelihood to stop out.

Advisors can use this information to prioritize their time toward students with rising risk instead of only focusing on those with urgent, critical needs. Coordinated networks of advisors, faculty, and other student support leaders form teams that can solve the most complex needs that some students have in their courses, finances, and personal wellbeing. Focus on these two components to ensure students get the right advising support when they need it most, then create assessment and incentive strategies that reinforce best-practice models of advising.

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