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Tool

Create Tailored Student Support Services

How to use this section:

  • Learn how to monitor and reduce online students’ stop-out risk
  • Develop re-enrollment policies and procedures for online and hybrid students

8 Strategies You Can Use to Monitor Your Students’ Stop-Out Risk Use this resource to learn how you can monitor indicators of students’ financial, academic, and engagement risk and embed intervention and follow-up into instructor and advisor workflow.

Learn How to Re-Enroll Stopped-Out Students Use this resource to learn how you can encourage re-enrollment by tracking term-to-term persistence and securing advance permission to contact students following necessary stop-out periods.

More Resources

Insight Paper

Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
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Two teachers reviewing a textbook and laptop.
Video

How Navigate360 Powers Samford University’s Student Success Strategy

Hear from Bridget Rose, Director of the Academic Success Center at Samford University, about how Navigate360 allows her…
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Insight Paper

Six Drivers Shaping the Future of Student Success

This report provides provosts and student success teams with an overview of six key forces that will shape…
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