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How Virginia Commonwealth University Builds a Connected Campus with Navigate360

Virginia Commonwealth University is using Navigate360 to transform how it supports students across academics, advising, and financial touchpoints. Katherine Drumm, PhD, Assistant Vice President for University Advising and Technologies, shares how the platform brings consistency to decentralized advising, equips faculty to address learning loss with data, and closes critical communication gaps between student support teams. Backed by EAB’s strategic guidance, VCU isn’t just adapting—they’re building a more connected campus where students receive timely, coordinated care at every step.

With decentralized advising, VCU relies on Navigate360 to ensure smooth handoffs and consistent support across departments—building a stronger, more unified advising community.

Facing concerns around math learning loss, VCU uses Navigate360’s data tools to help faculty understand and respond to students’ academic needs. The platform also streamlines referrals and communication between advisors and financial aid counselors—especially for students at risk of losing aid—so no one falls through the cracks.

Facilitated by EAB, VCU connects with peer institutions to share best practices and adapt proven strategies to meet their students’ changing needs.

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