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Research Report

Conduct an activity assessment to determine shared services staffing needs

When transitioning to shared services, failing to deliver on customer service expectations can reinforce stakeholder skepticism about the model’s effectiveness.
Research Report

Project Prioritization Frameworks that Work

This executive brief—written for CIOs, project management directors, and IT governance participants—profiles tactics that make IT project prioritization decisions faster, fairer, and better aligned to institutional strategic needs.
IT Strategy Advisory Services
Research Report

Mastering the IT Project Pipeline

This executive brief—written for CIOs, project management directors, and IT governance participants—details strategies to improve project management’s ability to gain control over chaotic project backlogs, develop a standardized project request…
IT Strategy Advisory Services
Tool

Preparing for a new approach to data governance

Establishing and sustaining effective data governance means bringing campus on board with the need for data reform. Before jumping into a data governance redesign effort and creating a framework for…
IT Strategy Advisory Services
Insight Paper

Recruiting the Digital Native

To help our partner colleges and universities better understand this complicated landscape, EAB Enrollment Services recently surveyed over 9,000 high school students about their communication preferences and behaviors.
Video

Tailoring the implementation process to your institution

Farrah Jackson Ward, Associate Vice Chancellor for Academic Affairs at Elizabeth City State University, and Nancy Biggio, Associate Provost for Administration at Samford University, discuss how small schools can leverage…
Navigate360
Roadmap

Improve Recruitment of Underrepresented Students

As the population of high school graduates becomes more diverse, and the overall number of college-age students declines, universities must do a better job recruiting populations that have historically been…
Strategic Advisory Services
Roadmap

Address Critical Deferred Maintenance Backlogs

To make progress against deferred maintenance backlogs, institutions need the support of leaders across campus.
Strategic Advisory Services
Roadmap

Create a Compelling Facilities Dashboard

Dashboards can be powerful tools. They enable Facilities leaders to cut through the noise of data overload and focus on a subset of metrics that enable better management and operational…
Strategic Advisory Services

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