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Blog

Moving beyond traditional customer service training to turn the dial on enrollment

Learn to progress beyond traditional methods of customer service to encourage students to enroll.
Community College Blog
Blog

Avoiding ‘fight or flight’ behaviors in student onboarding

Learn how to prevent students from exhibiting ""fight or flight"" behaviors during onboarding.
Blog

Improve student success with just one minute

We’re all busy. Which means that many student success initiatives may often feel out of reach. But sometimes just a minute is enough time to make a difference in student…
Student Success Blog
Blog

I was a Pell Grant recipient. It wasn’t enough

An EAB employee shares her own experience as a low-income student and two ways colleges and universities can help support other students juggling more than just classes and homework.
Student Success Blog
Blog

How does a four year degree become a six-and-a-half year degree?

It’s no secret that college costs a lot. One good way to help minimize the expense is to do everything in our power to shorten the total time it takes…
Expert

Shanelle DeLorenzo

As a Managing Director for Partner Development with EAB Marketing and Enrollment Solutions, Shanelle leads a client team in designing and managing successful programs that move admission clients toward their…

Managing Director, Adult Learner Recruitment
Expert

Scott Fassbach

Scott serves as EAB’s Chief Research officer. He first joined EAB’s predecessor, The Advisory Board Company in 1987 and became Chief Research Officer in March 2000. Scott led the launch…

Chief Research Officer
Expert

Rebecca Jameson

Rebecca (Richards) Jameson is a senior researcher on the District Leadership Forum. She works primarily with superintendents and other district leaders to promote student success. Her research with EAB has…

Director, Research
Expert

Nathan Mueller

Nathan became a principal in Financial Aid Optimization in 1996. He consults with many of Financial Aid Optimization's clients on financial aid strategy, retention and recruitment. He frequently presents to…

Principal and Managing Director, Advanced Analytic Services
Expert

Michael Kirshbaum

Michael serves as the Chief Financial Officer of EAB. He joined EAB’s predecessor company, The Advisory Board Company, in 1998 and became the Chief Financial Officer in February 2006 and…

Chief Financial Officer

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