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Research Report

Design a shared services organizational model that balances efficiency and customer responsiveness

Shared services organizations absorb administrative work from distributed campus units to realize efficiency and quality improvements.
Strategic Advisory Services
Blog

Laziness is a myth: how to equip students to navigate the hidden curriculum

Higher ed poses a maze of (often invisible) requirements for students to manage. See how schools are equipping students to navigate the "hidden" curriculum.
Community College Blog
Infographic

5 emerging responsibilities for Facilities leaders

Based on interviews with 100+ Facilities leaders, this infographic highlights the five responsibilities demanding more and more SFO time.
Strategic Advisory Services
Research Report

Mastering the IT Project Pipeline

This executive brief—written for CIOs, project management directors, and IT governance participants—details strategies to improve project management’s ability to gain control over chaotic project backlogs, develop a standardized project request…
IT Strategy Advisory Services
Research Report

Priority Data Analyses to Promote Student Success

Student success is a foundational mission of all higher education institutions, and is therefore a prime focus area to build consensus around the need for data governance. Use these priority…
IT Strategy Advisory Services
Tool

Preparing for a new approach to data governance

Establishing and sustaining effective data governance means bringing campus on board with the need for data reform. Before jumping into a data governance redesign effort and creating a framework for…
IT Strategy Advisory Services
Tool

Designing Effective Data Governance

To ensure that data governance is built to last, campus leaders should design their initiative for the long haul. Use this playbook to effectively structure and staff data governance committees,…
IT Strategy Advisory Services
Video

Delivering on the promise of personalized care with limited resources

Farrah Jackson Ward, Associate Vice Chancellor for Academic Affairs at Elizabeth City State University, and Nancy Biggio, Associate Provost for Administration at Samford University, discuss how small school leaders can…
Navigate360
Tool

Shaping Your Next Class

Gen Z is the most diverse generation yet, and they are looking for their school’s campus to reflect that. Through this three-part eBook series, we will examine several cohorts of…
Tool

How to Respond to Flashpoints on Campus

Heads of school are being asked to respond to incivility in the classroom and events off campus. EAB recommends that schools prepare for flashpoints as part of their risk mitigation…
Independent School Executive Forum