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Infographic

5 ways to improve student customer service at your community college

Use this infographic to modernize the way you engage students at every stage of the lifecycle and protect your enrollment—even with limited staff.
Navigate360
Podcast

New Student Engagement Data Reveals Surprises

Leaders from the Center for Community College Student Engagement explore new studies that highlight important—but potentially overlooked—factors that can boost student retention.
Expert

Jenny Jones

Jenny offers over 20 years of experience in program planning and implementation, with a knack for fostering relationships with alumni, donors, and university teams. She excels in streamlining operations, possesses…

Principal, Advancement Marketing Services
Expert

Antoinette Newsome Lindsay, Ph.D.

Dr. Antoinette Newsome currently serves as an Associate Director/Consultant for EAB’s Moon Shot for Social & Economic Mobility, a transformational initiative to eliminate equity gaps and improve student outcomes. Through…

Associate Director, Moon Shot for Social & Economic Mobility
Blog

I’m your future Gen Z adult learner. Here are three ways to hook me with your program webpage.

Here are three crucial tips to keep students’ attention on your program webpages.
Adult Education Blog
Blog

Most strategic plans fail to set useful goals. Why these mistakes make it impossible to meet institutional objectives.

This blog outlines the importance of clear strategic goals and identifies three most common failure paths for strategic plans.
Higher Education Strategy Blog
Blog

EAB Strategic Advisory Services Extends Breadth and Depth of Coverage

This blog outlines EAB Strategic Advisory Services’ new higher education research agenda organized by nine areas of inquiry.
Higher Education Strategy Blog
Expert

Kelsey Fields

As a Senior Analyst, Kelsey works to showcase the value of EAB’s student success and data management solutions, including Navigate, Edify, and the Moon Shot for Equity. Kelsey’s work focuses…

Senior Analyst, Product Marketing
Tool

Respectful Workplace Policy Builder for Higher Ed

Use this resource to inform, write, and plan to implement your respectful workplace policy for your college or university employees.
Strategic Advisory Services
Tool

10 Tools to Communicate Decisions Transparently

Use this toolkit to identify how and when to consult campus stakeholders while making policy decisions and to share information equitably among employees with diverse needs.
Strategic Advisory Services