Strengthening the Donor Experience at Gonzaga University
- type
- Small, Private University
- location
- Spokane, Washington
- undergraduates
- 7,400
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Background
Gonzaga University is a small, private university in Spokane, Washington, with an enrollment of approx. 7,400. Founded in 1887, it is a Jesuit institution that educates students for lives of leadership and service for the common good.
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Challenge
Gonzaga’s Advancement team faced a significant but familiar hurdle: despite limited resources, they needed to expand revenue streams and engage more constituents within the institution in their annual giving efforts. But the team’s primary focus on major gifts and donor relations impacted their internal bandwidth and expertise to execute this vision effectively.
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Solution
By partnering with EAB, Gonzaga was able to leverage newfound capacity and technology to increase the sophistication of their flagship fundraising campaigns within their annual giving program, with a renewed emphasis on personalized engagement strategies and an omni-channel deployment.
FY23 Impact Highlights
$333K
total sourced revenue from EAB campaigns111%
ROI from partnership1,605
new donors acquired"EAB's partnership has elevated our annual giving program and deepened our relationship with our alumni, parents, and donors across all fundraising channels. Our program has benefited from the personalized and cohesive campaign design and messaging that inspires investing in our mission. We're excited to continue a donor-centered trajectory of growth and innovation.
"Stephanie Rockwell, Assistant Vice President of Operations and Fundraising Strategy