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Responding to Students of Concern Resource Center

We interviewed more than 130 student affairs practitioners from across the U.S. and Canada to understand the state of their BITs. This resource provides policy and procedure manuals, outreach and training materials, diagnostic audits, assessment reports, and email templates. 

About the Toolkit

The Student Affairs Forum, a research membership within the EAB, is pleased to provide this collection of resources for behavioral intervention teams (BITs). The Forum gathered these materials through an extensive literature review and during more than 130 interviews with Student Affairs practitioners at a diverse group of institutions in the United States and Canada. The resources provided for members include policy and procedure manuals, outreach and training materials, diagnostic audits, assessment reports, and email templates. 

In addition, the Forum created templates to supplement institution-specific resources to address implementation gaps surfaced in the research. The Forum’s implementation tools include a procedure manual template, a gap-analysis spreadsheet, and a website audit. Members can use these resources to streamline the launch of their BIT, implement new outreach strategies, or quickly optimize current team processes.

Tools 1. Assessment Materials 2. BIT Websites 3. Databases and Recordkeeping 4. Job Descriptions 5. Legal Resources 6. Outreach and Community Education Materials 7. Post-Referral Communication Templates 8. Procedures Manuals and Policy Statements 9. Team Training Materials Assessment Materials

Effective BITs aggregate data on caseloads, types of concerns, referral sources, and other performance indicators to communicate team impact to senior administrators and fine-tune processes and procedures.

The materials in this section, consisting primarily of reports and data aggregation tools, offer a glimpse at the types of information that teams should be tracking and sharing with institutional stakeholders.

Institutional resources Student Care Team Report (University of Alaska Anchorage) Student of Concern Committee Data Report (University of California at Berkeley)