Provide Essential Academic and Career Support to Students

Determine whether your institution provides essential academic and career support to underrepresented and underserved students in this audit.

Low-income, underrepresented, international, and first-generation students may be especially struggling as they pivot to learning and academic planning in a remote environment.

During this period of heightened instability and uncertainty, some students may decide they need to pause their education, international students may face new challenges with visa requirements or travel, and students will be highly vulnerable as they graduate into an economic crisis.

Though students are no longer on campus, institutions must be proactive about identifying struggling students and connecting them with the resources and support they need to be successful.

Is my institution prepared to deliver academic and career support to students, including those graduating into an economic crisis?

Use this audit to evaluate the policies and practices in place at your institution to support historically underserved students. Please note, across the entire audit, “student success staff” refers to any individual charged with supporting students and may include advisors, financial aid staff, or student workers.

Consider which practices your institution has already adopted as you go through the statements below. If many of the statements are not reflective of your institution's current practices, we recommend you focus your efforts in this area by downloading the PDF or sharing this page with colleagues to start implementing change on your campus.

Provide Essential Advising and Registration Support Quick wins

See EAB’s expert advice, read this case study, and watch this webinar

All emergency grant applicants are Student success staff have optimized virtual advising by scheduling a series of short, focused appointments to engage in academic planning or connect students with needed support services.

See EAB’s expert advice and watch