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Research Report

Get the Most Out of Facilities Customer Satisfaction Surveys

10 lessons to improve survey design, deployment, and analysis
Strategic Advisory Services
Research Report

Facilities Zone Management

Learn the advantages of a zone maintenance model and explore how institutions can implement this model on their campus.
Strategic Advisory Services
Tool

Facilities Communication Toolkit

Seven tools with step-by-step instructions to guide facilities' improved communication efforts with campus constituents.
Strategic Advisory Services
Research Report

3 takeaways on real estate development from large, urban universities

EAB interviewed several large, urban universities across North America to better understand their real estate strategies—and the impact more active management has on institutional priorities.
Tool

How to overcome common mistakes in dashboard design

Read on to find out what elements consistently make for effective dashboards.
Research Report

Got overcrowding? How institutions find space—and how you can prepare.

Here are the strategies institutions use to create housing space—and how campuses can prepare before the problem arises.
Strategic Advisory Services
Tool

Increase your research lab productivity by measuring researchers against ROI

This article details how the University of Michigan Medical School (UMMS) moved towards a more productive use of limited research space through a home-grown lab allocation process based on indirect…
Research Report

5 ways to improve your facilities customer service satisfaction survey

Facilities surveys have the potential to provide valuable feedback about the efficiency of various facilities units, yet many fail to provide actionable data. Discover five ways to improve your current…
Research Report

Creating gender-inclusive restrooms on campus

Student demand for a more inclusive and open climate has brought the discussion of gender-inclusive restrooms to the forefront. Over 150 colleges and universities have already created these facilities, but…
Strategic Advisory Services
Tool

How Bowling Green State University aligned classroom inventory with curriculum needs

In 2012, Bowling Green State University knew that their classroom utilization rate of 60% was unsustainable. Learn how a four-part strategy helped the university reduce the total number of classrooms,…
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