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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. You’re also invited to CONNECTED26, our student success and strategy conference taking place October 26-28 in Orlando, Florida.

Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

    View Resource

Upcoming Events

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Roundtable

Activate the Navigate360 AI Assistant for Students & AI Chat Agent

Discover how to successfully configure and elevate the AI Assistant for Students —an AI-powered chatbot built to deliver accurate, institution-specific answers to student questions.
Roundtable

Sustaining Student Success Momentum Amid Cabinet Transition

Cabinet turnover is disrupting leadership teams across higher education—often stalling momentum, fragmenting alignment, and putting student success outcomes at risk.
Roundtable

Navigate360 Feature Release Round-Up

During this 1.5 session, we will provide a feature release round-up for both Student Success and Enrollment Success, spotlighting enhancements introduced over the past 6–9 months and outlining activation steps for your campus.

Past Events

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Webinar

Become a Change Champion: How to Build Consensus for Student Success Initiatives

Join this live webinar to explore ways to gain buy-in for your student success initiatives and the technology infrastructure needed to advance student success work.
Roundtable

Strengthening Student Success Through Dual Enrollment: Research, Policy, and Practice

Dual enrollment offers students an early start on their college journey and serves as a powerful driver of college readiness, student success, and social and economic mobility.
Roundtable

Design Effective Intervention Pathways in Navigate360

Join us for a one-hour strategy-focused session designed to help campus partners thoughtfully design and refine intervention pathways using Navigate360's enhanced case management capabilities.

Research and Insights

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Insight Paper

AI Agents in Student Success

Explore how student success leaders can use AI agents safely and meaningfully to support student success work at…
Navigate360
Insight Paper

AI's Strategic Moment in Advancement

Examine how advancement leaders are using AI today, where they see potential, and what to consider as AI…
Advancement Marketing Services
Video

Presidents on Navigate360: Building a Sustainable Student Success Culture

In this panel discussion, three presidents share how EAB’s Navigate360 is helping their institutions respond to today’s student…
Navigate360
Tool

Enrollment CRM Diagnostic

This Enrollment CRM Diagnostic offers a quick, practical way to assess whether your current CRM is positioned to…
Navigate360 Enrollment CRM
Video

The CRM Implementation That Changed the Way University of Utah Approaches Student Success

Learn how the University of Utah aligned decentralized student success teams to create a unified, student-first support network…
Navigate360
Infographic

Navigate360: The AI Trail Guide for Enrollment

Learn how AI embedded in the Navigate360 CRM guides students and extends staff capacity across the enrollment journey.
Navigate360 Enrollment CRM
Tool

Protecting Early Career Outcomes in the AI Workforce

Use this playbook to strengthen student career preparation by planning for multiple future workforce scenarios over the next…
Navigate360
Infographic

Four Possible Futures for College Graduates in the AI Workforce

Explore four future scenarios for entry-level jobs shaped by AI and how institutions can prepare graduates for a…
Navigate360
Resource Center

Guide to Your Navigate360 Implementation

This site is your guide for a successful Navigate360 implementation. You’ll find what to expect, how to prepare,…
Navigate360

Blogs

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Blog

Three ways fraudulent applications may be undermining your graduate enrollment strategy

Discover how fraudulent applications can impact an institution's graduate enrollment success, and how to navigate this challenge.
Adult Education Blog
Blog

3 things university chatbots tell us about student behavior

Understand when students seek help, how their questions unfold, and what kind of support they expect with student…
Student Success Blog
Blog

Sustainable student success strategies for higher ed leaders

Three college presidents share four lessons for building a sustainable student success model through connected support and real-time…
Student Success Blog