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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

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Upcoming Events

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Roundtable

Sponsor Office Hours: Insight Exchange

Join us for our recurring "Insight Exchange" series hosted by EAB student success researcher and futurist Ed Venit.
Roundtable

Strategy Spotlight: Expanding Navigate360 to Financial Aid

Financial aid plays a critical role in student success, so in this 30-minute session, we'll explore how better alignment with Navigate360 can streamline staff workflows and remove barriers for students.
Office Hours

Navigate360 Office Hours

Connect with product experts from the EAB Partner Support team and network with fellow Application and Content Administrators for both Navigate360 Student Success and Recruitment Success.
Cohort

Navigate360 Student Success Administrator Onboarding Workshop Cohort

Application and Content Administrator Onboarding is designed to set Navigate360 Student Success administrators new to the role up for success.
Roundtable

Recruitment Success Strategy Spotlight: Empowering Staff with Inquiry Forms

As your admissions counselors jump into a busy fall of travel and interacting with prospective students, how can you ensure they are using Recruitment Success Inquiry Forms to make the most of those interactions?
Roundtable

Navigate360 Student Success Feature Focus: Getting Started with AI Knowledge Agent and Web Agent

Join us for a series focused on Student Success technology.

Research and Insights

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Insight Paper

Engage Faculty in Student Success

Learn how faculty and tech drive student success from onboarding to graduation. Scale support, boost retention, and ease…
Navigate360
Insight Paper

The Make-or-Break Year

Discover what 1,500 first-year community college students face—and how EAB’s insight brief helps reduce early attrition with targeted…
Navigate360
Insight Paper

Break Through the Enrollment Bottleneck

In this insight paper, Break Through the Enrollment Bottleneck, we share six common enrollment breakdowns and explore how…
Navigate360
Infographic

58 Student Survey Questions for Community Colleges

Use this infographic to build your own suveys at keypoints throughout the year, making it easier to connect…
Navigate360
Students walking on campus
Video

Proving what’s possible with Navigate360

These stories highlight how institutions are using Navigate360 to uncover student needs earlier, intervene more strategically, and move…
Navigate360
Video

Southern Nazarene University Prioritizes Meaningful Student Support with Navigate360

Dr. Twyler Earl, Vice President of Student Success, shares how Navigate360 allowed SNU to streamline early alerts, break…
Navigate360
Insight Paper

The Next Technological Revolution in Student Success

This insight paper discusses the next technological revolution in student success, explores case studies, and how to apply…
Navigate360
Insight Paper

The Job-Ready Graduate: How Community Colleges Can Deliver on Career Readiness

In this insight paper, we explore common factors limiting career readiness efforts at community colleges, and highlight ten…
Navigate360
Video

How Virginia Commonwealth University Builds a Connected Campus with Navigate360

Katherine Drumm explains how Navigate360 enables VCU to unify decentralized advising and better support students across departments.
Navigate360
Blog

6 barriers to enrollment community college students face

Discover 6 barriers to community college enrollment and how AI tools help staff boost student support, speed, and…
Community College Blog
Blog

Are you ready for the new earnings mandate?

Stay ahead of OBBB’s earnings mandate with four strategies to raise median earnings and protect aid eligibility—no curriculum…
Student Success Blog
Blog

OBBB passed, but key federal decisions for community colleges are still ahead

Read the blog for an outline of what has already changed for two-year institutions and their students, and…
Community College Blog