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EAB Technology

Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

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Upcoming Events

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Roundtable

Preparing for a Navigate360 Re-Implementation

When institutions change their Student Information System—whether moving to a brand-new platform or transitioning from an on-premise to a cloud-based version—a re-implementation of Navigate360 is required.
Webinar

Strategy Spotlight: What CONNECTED Taught Us About Career Readiness

ONNECTED25 surfaced a clear message: when institutions intentionally design for career confidence, students are more likely to see a future for themselves in the labor market—and to take action toward it.
Roundtable

Unlocking Navigate360 with Custom Attributes

Navigate360 can incorporate any data point your institution needs— from any system—using Custom Attributes.

Past Events

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On-Demand Webinar

Strengthening Student Success Through Dual Enrollment: Research, Policy, and Practice

Dual enrollment offers students an early start on their college journey and can be a strong driver of social and economic mobility.
Cohort

Navigating Change While Defending Student Success Priorities

This three-part Learning Cohort for Moon Shot Program Owners helps campus partners reinvigorate a stalled or challenging cross-campus change initiative by using a strengths-based SOAR (Strengths, Opportunities, Aspirations, Results) framework.
Cohort

Mid-Year Momentum Series

This series helps your team use Navigate360's analytics and reporting tools to surface emerging trends, stress-test assumptions, and guide targeted spring/summer interventions

Research and Insights

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Insight Paper

The Future of College Graduates in the AI Workforce

Explore how AI is reshaping entry-level jobs and what it means for recent college graduates.
Navigate360
Insight Paper

5 Insights About Changing Student Preferences

By gaining a deeper understanding of prospective students’ needs, motivations, and behaviors, community college enrollment teams can more…
Navigate360
Insight Paper

Outpacing the New Federal Earnings Mandate

Four strategies to raise graduates’ earnings and protect aid eligibility, plus guidance on using technology to boost your…
Navigate360
Infographic

30 AI use cases for the student journey

See how Navigate360 with AI streamlines advising, automates student support, and frees staff to focus on meaningful student…
Navigate360
Insight Paper

Engage Faculty in Student Success

Learn how faculty and tech drive student success from onboarding to graduation. Scale support, boost retention, and ease…
Navigate360
Insight Paper

The Make-or-Break Year

Discover what 1,500 first-year community college students face—and how EAB’s insight brief helps reduce early attrition with targeted…
Navigate360
Insight Paper

Break Through the Enrollment Bottleneck

In this insight paper, Break Through the Enrollment Bottleneck, we share six common enrollment breakdowns and explore how…
Navigate360
Infographic

58 student survey questions for community colleges

Use this infographic to build your own suveys at keypoints throughout the year, making it easier to connect…
Navigate360
Students walking on campus
Video

Proving what’s possible with Navigate360

These stories highlight how institutions are using Navigate360 to uncover student needs earlier, intervene more strategically, and move…
Navigate360

Blogs

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Blog

Career readiness can’t wait until junior year

Career exploration can’t wait. Learn how first-year programs can build early career readiness through low-risk experiences and applied…
Student Success Blog
Blog

What matters to student success teams in 2026

See what student success leaders are prioritizing for 2026—from retention to career readiness—and how institutions can overcome capacity…
Student Success Blog
Blog

5 ways community colleges can scale personalized enrollment outreach

Community colleges need personalization to earn trust and boost enrollment. Learn why generic outreach fails and how to…
Community College Blog

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