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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

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Upcoming Events

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Office Hours

Navigate360 App and Content Admin Office Hours

Join product experts from the EAB Partner Support team and fellow App Admins and Content Admins to talk through platform questions and hear from your peers! During these interactive sessions, app admins will be able to ask questions of EAB members and other partners. Sometimes, Office Hours will focus on a specific Navigate360 topic
Roundtable

Strategy Spotlight: Student-Raised Concerns

Responding to student-raised concerns is critically important in supporting the holistic wellbeing of students across their higher ed journey.
Office Hours

Feature Focus: Recruitment Success

Join us for this limited series focused on the Recruitment Success technology. Each session will focus on a specific Recruitment Success topic or feature – there will be time for question and answer. This limited series will include monthly sessions through the end of May, 2025.

Past Events

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Roundtable

Activating Navigate360 AI Features: Tips and Tricks for Quick Impact

Navigate360 AI features leverage generative artificial intelligence to help streamline the most common actions for students, faculty, and staff users embedded directly in Navigate360.
Cohort

Navigate360 Analytics in Action

This three part session is an opportunity for you to advance your institution's use of Navigate360 analytics tools and data to tailor support to student needs. Whether you are looking to plan data-driven support for the spring term, or assess fall term support, this cohort is for you!
Roundtable

Moon Shot Roundtable: Implications and Opportunities for Artificial Intelligence

Join fellow Moon Shot campus leaders and EAB for a discussion on AI and its implications for upward mobility and student success.

Research and Insights

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Insight Paper

Pushed to the Brink: The Student Success Challenge at Elite Universities

EAB's insight paper explores the growing student success challenge at America’s elite universities and how artificial intelligence can…
Navigate360
Insight Paper

Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
Navigate360
Two teachers reviewing a textbook and laptop.
Video

How Navigate360 Powers Samford University’s Student Success Strategy

Hear from Bridget Rose, Director of the Academic Success Center at Samford University, about how Navigate360 allows her…
Navigate360
Insight Paper

Six Drivers Shaping the Future of Student Success

This report provides provosts and student success teams with an overview of six key forces that will shape…
Navigate360
Insight Paper

Meeting Student Needs with Limited Resources

This paper explores ideas and tactics for small-college student success teams to meet student needs despite operating with…
Navigate360
Tool

Student Readiness Self-Audit

This student readiness self-audit will help you assess and prioritize your institution's response to the growing student readiness…
Navigate360
Resource Center

Student Readiness Resource Center

This Resource Center brings together research and recommendations from across EAB and Seramount to provide K-12 schools, colleges…
EAB
Infographic

The AI-powered student success journey

As institutions grapple with evolving student needs and operational challenges, AI offers powerful tools to streamline processes, personalize…
Navigate360
Infographic

Meet your new community college learner

EAB's team conducted a survey of over 2,700 high school students who expressed interest in attending community college…
Navigate360

Blogs

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Blog

2024’s biggest student success lessons

Drawing on our research, insights from hundreds of surveyed student success leaders, and institutional partnerships, we’ve identified four…
Student Success Blog
Blog

Guided Pathways needs to evolve for 2025

When Guided Pathways launched in 2017, many community colleges jumped right into reforming their student success strategies. In…
Community College Blog
Blog

4 tech-focused ways to build career readiness for college students

Doubts around the value of college are high, but by promoting career readiness for college students, higher education…
Student Success Blog