Stakeholder Assessment Toolkit for Change Management

Key Insights

As IT organizations pursue small- and large-scale transformations on their campuses, poor stakeholder communication can easily derail good faith efforts to implement, update, or decommission technology. IT organizations can set themselves up for success by addressing two common change management pitfalls. Firstly, by assessing stakeholders across campus and tailoring communication efforts; and secondly, recognizing those stakeholders who may lack perceived power but may hold sufficient power to veto change.

For any given project or change, this toolkit from IT Strategy Advisory Services includes frameworks to systematically identify and assess stakeholder needs, develop tailored engagement goals, and craft compelling messages to drive support.