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Assess the Maturity of Your Web-Based IT Support Services

Assess your web-based IT support services for usability, communication, availability, and personalization to identify areas, and relevant resources, for improvement with this simple audit.
Podcast

The Early Impacts of COVID-19 on Higher Ed

Carla Hickman and Dr. David Attis discuss the immediate effects of COVID-19 on higher ed, as well as long-term impacts on enrollment and multi-modal learning.
Tool

Post-Deposit Communications Improvement Toolkit

To secure increasingly competitive enrollments, colleges and universities need to make the most of every piece of communication students receive between deposit and matriculation. Enrollment managers can use this toolkit…
Blog

What we learned from 3 days with institutional research leaders

Our experts share three insights for IR leaders from the Indiana Association of Institutional Research (INAIR) Annual Conference.
Research Report

Innovations in Counseling Center Staffing

Use this brief to understand learn how three institutions designed dynamic staffing models for their counseling centers to be responsive to student demand. Then, use the discussion guide to explore…
Blog

With classes online, now is the time to assess your campus’s cybersecurity practices

As a result of a fast transition to virtual learning due to COVID-19, IT leaders should rally campus stakeholders to assess and improve cybersecurity.
Resource Center

Higher Education Professional Development Resource Center

During this time, as several in-person conferences cancel or delay and staff are remote, it is more critical than ever to provide opportunities for flexible staff engagement and professional development.…
Research Report

3 tactics to prevent Zoombombing as you turn on remote learning

EAB talked to CIOs at higher education institutions as they began remote learning and identified 3 tactics to prevent Zoombombing.
Blog

Meal delivery vs. meal distribution stations: two ways to combat hunger while schools are closed

With schools across the country closed in response to the COVID-19 pandemic, district and school administrators are improvising plans to provide free meals to the 22 million children across the…
Blog

Take advantage of teletherapy services to connect students with mental health providers

As a result of the COVID-19 outbreak, students can no longer easily receive support from counselors or school psychologists, which makes connecting them with appropriate mental health resources more challenging…

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