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Your Students’ Pivotal Moments

Along your students’ college journey are many Pivotal Moments, inflection points that can mean the difference between success and failure. Unfortunately, schools often fail to communicate the significance of these moments or to give students the necessary tools to navigate them. Browse the resources below to understand the challenges related to Pivotal Moments across the student lifecycle and to explore student intervention strategies to help more students succeed.

Blog

What are pivotal moments—and how do they influence student success?

Pivotal moments can mean the difference between success and failure for your students. Here's how to help students…
Infographic

How Schools Can Help Students Navigate Pivotal Moments

Explore this infographic to understand the kinds of Pivotal Moments students encounter, what can go wrong as they…
Navigate360
Video

Finding your Pivotal Moments

Every person who works in student success understands that there are inflection points that can make the difference…
Navigate360
Blog

How one college reduced summer melt by 8.6 percentage points in one year

Students can't successfully navigate pivotal moments if they don't know how to recognize them. Here's how one community…
Student Success Blog
Blog

How one university restores students' sense of self-efficacy when they stumble

Students with a low GPA at this university had a graduation rate below 10%. Here's how student success…

How students at one university honor faculty (in 200 words or less)

To celebrate the role of faculty in student success, California State University Fullerton recognizes professors and advisors for the impact they’ve had on students’ pivotal moments.

Read How

Understanding and Designing Interventions for Pivotal Moments

Along your students’ college journey are many Pivotal Moments, inflection points that can mean the difference between success and failure. This session, originally presented at CONNECTED19, will help you understand the challenges related to Pivotal Moments across the student lifecycle and explore intervention strategies to help more students succeed.

Watch the Recording

More Resources

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Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
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Two teachers reviewing a textbook and laptop.
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How Navigate360 Powers Samford University’s Student Success Strategy

Hear from Bridget Rose, Director of the Academic Success Center at Samford University, about how Navigate360 allows her…
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Six Drivers Shaping the Future of Student Success

This report provides provosts and student success teams with an overview of six key forces that will shape…
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