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Implementation Guide: Meeting the Escalating Demand for Campus Mental Health Services

The eleven tools in this toolkit guide campus leaders and teams to target interventions to key student segments and further efforts to maximize existing resources.

In recent years the demand for mental health services on college and university campuses has exploded. The increased demand is having a significant impact on students, staff, and the availability of campus services. EAB recommends institutions align resources with students' varying levels of need and risk and pursue strategies that make the most of current campus and community resources.

This toolkit will help guide your institution’s continuing work to meet students’ demand for campus mental health services. You can review sample documents from colleges and universities, worksheets, guides, and more. Download the full toolkit or explore each tool individually below.

Scope of care statements help students, families, and campus partners understand the goals and limitations of campus mental health services. Set upfront expectations about on-campus care and what concerns might require off-campus support.

Baylor University sends a letter to all incoming students detailing services available at their counseling center. The letter also invites students and families to learn more about campus services and off-campus referrals during orientation.

For students with an existing treatment plan, institutions can support their transitions to campus by prompting a conversation about available providers near campus. Students and families can use this worksheet to discuss insurance information and ensure continuity of care.

Use this audit to identify community agencies and local organizations with mental health care options for high-need students or special populations beyond the scope of the campus counseling center.

College and universities can create a database of local providers and what the services they offer. These databases make it easier for students and/or clinicians to find information about available off-campus resources and can streamline the referral…

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