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Top Higher Education CRMs

Explore top CRM platforms for colleges and universities, including key strengths, use cases, and institutional fit.
Blog

Simplify financial aid language for prospective students

Eliminating jargon in financial aid communication is key to helping prospective low-income students use the resources available to them.
Enrollment Blog
Blog

Q&A: How members implement Guided Pathways

Cynthia Pascal, acting Director of Student Services at Northern Virginia Community College, chats with EAB's Melinda Salaman about helping students find the right major and Guided Pathways, and shares her…
Community College Blog
Blog

The false tradeoff between academic rigor and course pass rates

See four proven approaches to working with faculty and academic departments to redesign high-DFW courses while maintaining or even strengthening their academic rigor.
Student Success Blog
Blog

Weighing the benefits and risks of enterprise CRM

Review lessons from institutions that are implementing an enterprise-wide CRM solution, aiming to consolidate data within a unified system rather than siloed, function-specific applications.
Data & Analytics Blog
Blog

The evolution of student success

How did we arrive at today's complex definition of student success? Our experts borrowed principles from evolutionary biology to examine how far student success has come, as well as where…
Student Success Blog
Event

2026 European Senior Operations Leader Roundtable

EAB invites you to an exclusive executive gathering on 16 April, co-hosted with Trinity College Dublin, convening senior operations leaders to discuss the most pressing challenges facing leaders today.
Blog

Confessions of a community college secret shopper

In coordination with EAB members across the country, our research team conducted ‘secret shopping’ exercises at colleges in 25 states and catalogued over 800 hours observing and role-playing the new…
Community College Blog
Blog

3 strategies to engage faculty in your student success initiatives

I can’t tell you how many times a provost has asked me, “But what do I do about my faculty?” as they are thinking about rolling out a new student…
Student Success Blog
Blog

What is a Student Success Management System?

Learn more about the Student Success Management System (SSMS), a comprehensive technology that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to…
Student Success Blog

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