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New Feature Training: Instructional FTE Metrics

The APS platform now includes instructional FTE (IFTE) metrics. We've changed the name of faculty analyses to "instructional staff" analyses to better reflect non-faculty instructors included in the data. During…
Tool

Service Level Agreement Checklist and Examples

Explore this service level agreement (SLA) checklist of essential and optional elements to include in your SLAs as well as links to higher education SLA examples.
Strategic Advisory Services
Research Report

4 design choices undermining new program success

Even if a program is launched in the right field or discipline, miscalculations in credential type, delivery, admissions process, and experience can deter students from applying and ultimately enrolling. Learn…
Strategic Advisory Services
Tool

Redesign Academic Programs to Meet Student Demand

Explore our case study on how Susquehanna University repacked their English degree for today's careers.
Strategic Advisory Services
Blog

3 things community colleges get wrong about strategy—and how to get them right

Few campus activities in higher ed are more divisive than preparing for a new strategic planning process. Here are the three most common mistakes to avoid when it comes to…
Community College Blog
Blog

What is Guided Pathways—and is it still worth the hype?

Nearly 10 years after the term became ubiquitous, we provide a refresher on what Guided Pathways is, why technology is a critical component in scaling campus-wide efforts, and profile the…
Community College Blog
Blog

Student engagement prevents dropouts. These schools prove it.

Learn how three community colleges improved student engagement to help promote student success and retention.
Community College Blog
Blog

Worried about summer melt? Here’s how to fight it.

Summer melt season is here—when enrolled students fail to show up on campus come fall. Learn four rules to combat this trend with nudges to keep community college students on…
Community College Blog
Blog

Guided Pathways is a seismic shift—here’s how to make sense of it

Guided Pathways is a seismic shift for community colleges - learn how to scale implementation using pre-existing data.
Community College Blog
Blog

Confessions of a community college secret shopper

In coordination with EAB members across the country, our research team conducted ‘secret shopping’ exercises at colleges in 25 states and catalogued over 800 hours observing and role-playing the new…
Community College Blog

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