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Insight Paper

Student Customer Service Perceptions Among Community College Practitioners

EAB's new insight paper details perceptions from 160+ community college practitioners of student customer service practices and how they impact enrollment and retention.
Navigate360
Blog

Prospects are tired of your advertisements. Organic social media can change that.

This blog shares two key recommendations related to EAB's organic social media toolkit for professional and adult education.
Adult Education Blog
Tool

10 Tools to Communicate Decisions Transparently

Use this toolkit to identify how and when to consult campus stakeholders while making policy decisions and to share information equitably among employees with diverse needs.
Strategic Advisory Services
Research Report

Scaling Dual Language Immersion Programs in Your District

This study outlines ways to establish, structure, and evaluate dual language immersion programs in your district.
District Leadership Forum
Blog

What universities should do now in the uncertain OPM landscape

Read our blog to learn about what universities should do to prepare for potential changes to the OPM oversight landscape
Adult Education Blog
Solution

Higher Education Strategy Forum

Tailored support and resources for college and university presidents and chiefs of staff
Research and Advisory
Partner Service

Giving Page Audit for Higher Ed

EAB advancement experts will review your giving page and provide feedback to help you increase conversion rates and bring in more donor dollars.
Event

Starfish Strategic Analytics 101 Webinar Series

Partner institutions that have successfully completed feature implementation and are working towards campus adoption. Starting with the identification of the courses and student populations that are influencing retention/graduation rates and…
Blog

How to craft an AI acceptable use policy to protect your campus today

Create a generative AI acceptable use policy to educate your campus about AI tools and establish terms of usage to protect against serious risks.
Higher Education Strategy Blog