Navigate360 Advancement CRM
Built on a Decade of Advancement Expertise
300+
Chief Advancement Officers partner with EAB
450+
community colleges work with EAB
10M
students and alumni supported by Navigate360
Built for community colleges. Tailored for alumni engagement.
Navigate360 Advancement CRM is the only advancement solution built for community colleges, bringing donor and alumni data together in one modern, intuitive platform. With seamless integration into EAB’s leading student success platform, the Navigate360 Advancement CRM connects siloed data to create rich profiles of alumni’s college experiences. Responsible, user-centric AI automates routine tasks and gives your staff the capacity to scale personalized outreach.
With built-in features for donor segmentation, email and text marketing, event management, and alumni mentorship tracking, the Navigate360 Advancement CRM helps you make the most of your agile team, empowering you to deepen relationships and increase total giving—with expert support from EAB every step of the way.
Simplify Advancement and Maximize ROI
The Navigate360 Advancement CRM’s workflow and automation tools are designed to connect and streamline the day-to-day work your team does. Along with automating routine tasks, the platform offers clear, integrated workflows that help advancement teams stay organized and collaborate easily. By reducing manual effort and bringing key processes together, your staff can focus more time on building strong donor and alumni relationships. Boost your advancement and giving initiatives with a unified, intuitive platform that supports both everyday needs and more advanced strategies.
Features include:
- Seamless gift processing
- Multi-level reporting
- Comprehensive email, SMS, and event marketing
- Online payment processing
- Inquiry forms
- Moves management
- Corporate and employer relationships
- Householding and relationship tracking
- Tracking engagement with email and SMS campaigns as well as event registration and attendance
Enhance the Alumni Experience with Unified Data from Enrollment Through Graduation
Alumni leave behind rich data from their time on campus, but so often that data lives in siloes and isn’t accessible to Advancement teams. The Navigate360 Advancement CRM seamlessly unifies data from recruitment and student success CRMs to optimally engage alumni with a 360-degree picture of their campus experience. Integrated data and custom fields give your team a clear picture of each alumnus, while native segmentation and workflow tools turn that data into action.
Features include:
- 360° Alumni Profile
- Custom data fields for segmentation and personalization
- Track engagement with email and SMS campaigns as well as event registration and attendance
- Customizable microsites for engagement efforts
- EAB-led change management for data sharing
AI Designed for Higher Education
Embedded directly within proven workflows, the Navigate360 Advancement CRM’s AI works with and for your teams—helping staff work more efficiently, make informed decisions, and engage donors with relevant, personalized communication. At the same time, AI ensures alumni and donors enjoy faster responses, clearer information, and a more seamless, tailored experience.
AI Assistant for Staff:
- Drafts, sends, and manages campaigns for your target audiences
- Finds the data you need in a fraction of the time
- Preps you for donor meetings with digestible insights and one-click summaries
- Manages post-meeting notes with fast transcription and takeaways, all from your phone
- Improves outreach with a nuanced understanding of donor interests
AI Assistant for Potential Donors:
- 24/7 chatbot answers questions about events, giving, and inquiries all tailored to your institution
Inform Your Strategy with Intuitive and Robust Data Insights
The Navigate360 Advancement CRM enables flexible query-building with configurable automations that do not require IT or external developers. It has templated reports, scheduled reports, and AI-powered search to make everyday insights accessible to all staff, right when they need them.
Reporting and analytics features include:
- Personalized, user-based dashboards
- AI-powered report builder
- Advanced query builder
- Data visualizer
- Templated and scheduled reports
- Automated workflow from reports
- Marketing analytics
- A data structure built specifically for your needs
- Proprietary wealth score
Jumpstart Your Advancement Efforts with a Dedicated Team of Industry Experts
EAB experts guide you through each step, help align roles, and support change management throughout the implementation and partnership.
Your dedicated EAB team includes:
- Strategic leader for continued strategy on optimizing platform effectiveness
- Launch consultant to project-manage implementation
- Account manager to ensure you find ongoing value in the partnership
- Partner support team for all your technical needs
- Data integration specialists to successfully implement your CRM
Elevate your team’s workflow with the Navigate360 Advancement CRM today.
To speak with an expert or request a demo, please submit this form.
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