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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

    View Resource

Upcoming Events

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Cohort

Workshop Cohort: Journeys

This virtual cohort will take a deep dive into the Journeys feature available in Navigate360.
Office Hours

Feature Focus: Recruitment Success

Join us for this limited series focused on the Recruitment Success technology. Each session will focus on a specific Recruitment Success topic or feature – there will be time for question and answer. This limited series will include monthly sessions through the end of May, 2025.
Office Hours

Navigate360 App and Content Admin Office Hours

Join product experts from the EAB Partner Support team and fellow App Admins and Content Admins to talk through platform questions and hear from your peers! During these interactive sessions, app admins will be able to ask questions of EAB members and other partners. Sometimes, Office Hours will focus on a specific Navigate360 topic

Past Events

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On-Demand Webinar

Strategy Spotlight: Integrating Forage into Career Advising and Coaching

Join us for an engaging session focused on integrating Forage into career advising and coaching practices on 2- and 4-year campuses.
Cohort

Workshop Cohort: Journeys

This virtual cohort will take a deep dive into the Journeys feature available in Navigate360.
On-Demand Webinar

Partner Spotlight: Advancing Moon Shot through Technology

Learn from campus leaders and EAB consultants in this partner spotlight on advancing Moon Shot strategies through technology.

Research and Insights

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Video

How Virginia Commonwealth University Builds a Connected Campus with Navigate360

Learn how EAB helped Virginia Commonwealth University bring consistency to decentralized advising, equip faculty to address learning loss…
Navigate360
Video

Engaging Students at a Large HBCU: How North Carolina A&T Uses Navigate360 to Improve Student Support

Learn more about how North Carolina uses Navigate360. Automated workflows and smart alerts have also reduced the time…
Navigate360
Insight Paper

Bridging the Early Career Readiness Gap

This insight brief explores how student success leaders can respond to this mandate while balancing limited resources and…
Navigate360
Infographic

3 student readiness gaps to address today and how technology can help

This infographic highlights three key readiness challenges and how Navigate360’s readiness tools can help colleges and universities bridge…
Navigate360
Insight Paper

Pushed to the Brink: The Student Success Challenge at Elite Universities

EAB's insight paper explores the growing student success challenge at America’s elite universities and how artificial intelligence can…
Navigate360
Insight Paper

Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
Navigate360
Two teachers reviewing a textbook and laptop.
Video

How Navigate360 Powers Samford University’s Student Success Strategy

Hear from Bridget Rose, Director of the Academic Success Center at Samford University, about how Navigate360 allows her…
Navigate360
Insight Paper

Six Drivers Shaping the Future of Student Success

This report provides provosts and student success teams with an overview of six key forces that will shape…
Navigate360
Insight Paper

Meeting Student Needs with Limited Resources

This paper explores ideas and tactics for small-college student success teams to meet student needs despite operating with…
Navigate360

Blogs

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Blog

5 ways higher ed peer networking helps strengthen student support

When time is tight, peer connection can fall to the bottom of the list. Here’s why it’s worth…
Student Success Blog
Blog

What recent federal policy changes could mean for community colleges

As federal policies continue to evolve, community colleges must stay informed, flexible, and mission aligned. By staying engaged…
Community College Blog
Blog

4 ways AI can freeze summer melt at community colleges

For community colleges, summer is a critical window to keep new students engaged and ensure they complete their…
Community College Blog

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