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How Utah Tech Uses Edify to Improve the Effectiveness of Student Success Initiatives

Utah Tech University (UT) is an open access public university in St. George, Utah with 12,556 students and a 36% six-year grad rate.

Key Results

4%

increase in fall-to-fall retention across five years

63%

IPEDS Retention Rate, increase from 59%

Time

Saved significant staff time by centralizing key information and data in one place
  • “”

    Opportunity

    UT wanted to measure the impact of their intervention and student engagement efforts on retention and completion.

    UT ran various student success initiatives to improve the first-year experience, including enrollment campaigns in Navigate360, EAB’s higher education CRM. UT sought a custom solution to measure the impact of these efforts, consolidate data, and improve processes.

  • “”

    Solution

    UT’s Institutional Effectiveness and Student Success Teams collaborated using EAB’s Edify.

    Edify, EAB’s higher ed data and analytics solution, provides a central hub for disparate data from across campus. UT used Edify’s data model to consolidate data and improve data access and governance. Their Institutional Effectiveness (IE) and Student Success Teams meet weekly, creating an effective feedback loop as they use Edify to evaluate the impacts of student success efforts, analyze changes in outcomes, and adjust future initiatives.

  • “”

    Impact

    The combined power of Edify and Navigate360 elevates student success work across campus.

    Through UT’s work with both platforms, they have achieved a fuller picture of the impact of student success initiatives and identified improvement opportunities in several key areas, including enrollment campaigns, first-year engagement, student communications, and holds.

Bringing Data Together to Understand and Serve Students

Edify and Navigate360 Provide an Actionable, Holistic View of the Student Experience

The combined power of Edify and Navigate360 allows UT’s Student Success and Institutional Effectiveness Teams to operate more efficiently and impactfully. Data from Navigate360 and other campus systems feed into Edify, providing UT with a holistic picture of student engagement on campus.

Combining UT’s Institutional Effectiveness and Student Success Teams

Four Goals Edify and Navigate360 Support to Improve Student Enrollment and Retention

UT’s Continuous Data Journey with Edify and Navigate360

UT Shifts From Identifying Problems to Proactively Addressing Them

UT’s work with Edify and Navigate360 exemplifies how student success benefits from university-wide buy-in on data access and governance efforts. Going forward, UT is shifting from just reacting to problems to actively preparing for and predicting them by further integrating data, automating processes, and continuing to close the communication loop between their Institutional Effectiveness (IE), Student Success, and Leadership Teams.

Goal How Edify and Navigate360 Make It Happen Sample Use Case
Integrate data
sources to build
predictive
models 		IE uses Edify to centralize data on LMS usage, campus
event attendance, tutoring lab and study room
utilization, advisor appointments, early alerts, and
more to inform UT’s predictive model and
empower data-informed decision making 		IE predicts enrollment
numbers for a future
course so academic
leadership can plan to hire
more tutors for the
respective tutoring center
Prepare reliable
data for AI 		IE feeds reliable data from various sources, including
Navigate360, into Edify to ensure any campus AI
tools are built on reliable information 		UT provides students with
trustworthy AI Bot
interactions
Continue to close
communication
loop with Edify
and Navigate360 		IE and Student Success Teams analyze collected data,
communicate with students, and automate processes
using Edify and Navigate360 together. Their data
infrastructure serves as a rich, passive data source
for stronger predictive modelling and more
informed and timely interventions 		Data-informed Student
Success Team
communicates seamlessly
with students who may be
disengaged
"

Marrying your data team and your student success team is a fantastic idea. And tying together the technology that those two teams utilize is another great idea. For us, that’s Navigate360 and Edify. We’ve had huge success in tying those two products together.

"

Matt Nickodemus, Executive Director of Institutional Effectiveness

Utah Tech University

Custom Data Workspaces with Edify

Edify’s higher education data experts offer a wide variety of data services and custom workspaces focused on each institution’s needs. EAB experts worked with UT to build custom Dashboards and reports in Edify tailored to their unique challenges and strategic goals, allowing them to:

  • Compare the number of student credit hours by full- and part-time faculty with the Instruction Dashboard
  • Compare year-over-year changes in enrollment by major with the Enrollment Dashboard
  • Compare attempted credit hours of majors and non-majors taking specific courses in the Department Dashboard
  • Centralize data related to different types of holds to identify opportunities for process improvement with the Holds Dashboard

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