The student workforce has long been critical to higher education IT departments. For some institutions, students perform up to 25% of total labor hours. Given higher education’s less competitive salary compared to the tech sector, student workers also serve as a critical talent pipeline program for IT. However, IT departments are struggling to fill student roles and retain students beyond one year in light of competitive hourly wages for entry-level employees.
This report outlines seven tactics for IT departments to develop the most effective student employment programs as possible. These tactics are organized into four sections:
- Diversify student recruitment efforts across campus.
- Professionalize the student work experience, from hiring to evaluations.
- Increase student worker engagement and retention.
- Bridge student workers into full-time employment.
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