Student Success and Experience
What students want from their higher education experience is changing quickly. EAB’s decade of student success research can help you understand today’s landscape—from advising reform to holistic well-being support—and the role technology should play in improving outcomes across the entire student journey.


Infographic
3 student readiness gaps to address today and how technology can help
This infographic highlights three key readiness challenges and how Navigate360’s readiness tools can help colleges and universities bridge…
Navigate360

Video
How Deans are Finding Community and Getting Things Done with EAB
Hear from three Deans about how EAB is creating a safe space for Deans across disciplines to talk…
Deans Advisory Services

Insight Paper
Pushed to the Brink: The Student Success Challenge at Elite Universities
EAB's insight paper explores the growing student success challenge at America’s elite universities and how artificial intelligence can…
Navigate360

Insight Paper
Student Customer Service Perceptions Among Higher Ed Practitioners
EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
Navigate360
Partner Resources
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Insight Paper
5 Insights About Changing Student Preferences
By gaining a deeper understanding of prospective students’ needs, motivations, and behaviors, community college enrollment teams can more…
Navigate360

Insight Paper
Outpacing the New Federal Earnings Mandate
Four strategies to raise graduates’ earnings and protect aid eligibility, plus guidance on using technology to boost your…
Navigate360

Insight Paper
Engage Faculty in Student Success
Learn how faculty and tech drive student success from onboarding to graduation. Scale support, boost retention, and ease…
Navigate360

Insight Paper
The Make-or-Break Year
Discover what 1,500 first-year community college students face—and how EAB’s insight brief helps reduce early attrition with targeted…
Navigate360
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More Blog Posts
Blog
What are students asking university chatbots?
Discover how student chatbot data from EAB’s Navigate360 reveals real student needs—and how AI can close support gaps…
Student Success Blog

Blog
4 lessons about the “make-or-break year”
Discover 4 key lessons from 1,500 community college students to improve first-year success, belonging, mental health, and career…
Community College Blog

Blog
Are you ready for the new earnings mandate?
Stay ahead of OBBB’s earnings mandate with four strategies to raise median earnings and protect aid eligibility—no curriculum…
Student Success Blog
Latest Podcast Episodes
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Podcast
How to Empower Student Success Through Peer Tutoring
Experts discuss how to build a peer tutoring strategy that improves academic outcomes as well as retention and…

Podcast
New College Rankings Focus on Student Success
Experts discuss why the new Student Access and Earnings Classification could help redefine institutional excellence around student success.

Podcast
New Survey Reveals What Today’s Adult Learners Really Want
Experts review findings from EAB’s latest survey of over 6k graduate students and adult learners.
Videos
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Video
Proving what’s possible with Navigate360
These stories highlight how institutions are using Navigate360 to uncover student needs earlier, intervene more strategically, and move…
Navigate360

Video
Southern Nazarene University Prioritizes Meaningful Student Support with Navigate360
Dr. Twyler Earl, Vice President of Student Success, shares how Navigate360 allowed SNU to streamline early alerts, break…
Navigate360

Video
How Virginia Commonwealth University Builds a Connected Campus with Navigate360
Katherine Drumm explains how Navigate360 enables VCU to unify decentralized advising and better support students across departments.
Navigate360
Infographics
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Infographic
30 AI use cases for the student journey
See how Navigate360 with AI streamlines advising, automates student support, and frees staff to focus on meaningful student…
Navigate360

Infographic
58 student survey questions for community colleges
Use this infographic to build your own suveys at keypoints throughout the year, making it easier to connect…
Navigate360

Infographic
3 student readiness gaps to address today and how technology can help
This infographic highlights three key readiness challenges and how Navigate360’s readiness tools can help colleges and universities bridge…
Navigate360