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Student Success and Experience

What students want from their higher education experience is changing quickly. EAB’s decade of student success research can help you understand today’s landscape—from advising reform to holistic well-being support—and the role technology should play in improving outcomes across the entire student journey.
Infographic

3 student readiness gaps to address today and how technology can help

This infographic highlights three key readiness challenges and how Navigate360’s readiness tools can help colleges and universities bridge…
Navigate360
Video

How Deans are Finding Community and Getting Things Done with EAB

Hear from three Deans about how EAB is creating a safe space for Deans across disciplines to talk…
Deans Advisory Services
Insight Paper

Pushed to the Brink: The Student Success Challenge at Elite Universities

EAB's insight paper explores the growing student success challenge at America’s elite universities and how artificial intelligence can…
Navigate360
Insight Paper

Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
Navigate360

Partner Resources

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Insight Paper

5 Insights About Changing Student Preferences

By gaining a deeper understanding of prospective students’ needs, motivations, and behaviors, community college enrollment teams can more…
Navigate360
Insight Paper

Outpacing the New Federal Earnings Mandate

Four strategies to raise graduates’ earnings and protect aid eligibility, plus guidance on using technology to boost your…
Navigate360
Insight Paper

Engage Faculty in Student Success

Learn how faculty and tech drive student success from onboarding to graduation. Scale support, boost retention, and ease…
Navigate360
Insight Paper

The Make-or-Break Year

Discover what 1,500 first-year community college students face—and how EAB’s insight brief helps reduce early attrition with targeted…
Navigate360

Explore all our blogs

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Blog

What are students asking university chatbots?

Discover how student chatbot data from EAB’s Navigate360 reveals real student needs—and how AI can close support gaps…
Student Success Blog
Students walking on campus
Blog

4 lessons about the “make-or-break year”

Discover 4 key lessons from 1,500 community college students to improve first-year success, belonging, mental health, and career…
Community College Blog
Blog

Are you ready for the new earnings mandate?

Stay ahead of OBBB’s earnings mandate with four strategies to raise median earnings and protect aid eligibility—no curriculum…
Student Success Blog

Latest Podcast Episodes

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Podcast

How to Empower Student Success Through Peer Tutoring

Experts discuss how to build a peer tutoring strategy that improves academic outcomes as well as retention and…
Podcast

New College Rankings Focus on Student Success

Experts discuss why the new Student Access and Earnings Classification could help redefine institutional excellence around student success.
Podcast

New Survey Reveals What Today’s Adult Learners Really Want

Experts review findings from EAB’s latest survey of over 6k graduate students and adult learners.
Students walking on campus
Video

Proving what’s possible with Navigate360

These stories highlight how institutions are using Navigate360 to uncover student needs earlier, intervene more strategically, and move…
Navigate360
Video

Southern Nazarene University Prioritizes Meaningful Student Support with Navigate360

Dr. Twyler Earl, Vice President of Student Success, shares how Navigate360 allowed SNU to streamline early alerts, break…
Navigate360
Video

How Virginia Commonwealth University Builds a Connected Campus with Navigate360

Katherine Drumm explains how Navigate360 enables VCU to unify decentralized advising and better support students across departments.
Navigate360

Infographics

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Infographic

30 AI use cases for the student journey

See how Navigate360 with AI streamlines advising, automates student support, and frees staff to focus on meaningful student…
Navigate360
Infographic

58 student survey questions for community colleges

Use this infographic to build your own suveys at keypoints throughout the year, making it easier to connect…
Navigate360
Infographic

3 student readiness gaps to address today and how technology can help

This infographic highlights three key readiness challenges and how Navigate360’s readiness tools can help colleges and universities bridge…
Navigate360