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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Upcoming Events

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Webinar

Recruitment Success Community of Practice

Join product experts and fellow Recruitment Management partners to discuss strategic deployment and use cases of Recruitment Management. This session is intended for Program Owners.
Webinar

Student “Customer Service”: Their Expectations and Our Capabilities

As the line between “student” and “customer” is blurring as expectations evolve and institutions work to showcase their unique value. By harnessing the power of technology and improved student customer service, you can cultivate an environment where every student feels supported, connected, and poised for success.
Office Hours

Recruitment Success Monthly Forum

Join us for this limited series focused on the Recruitment Success technology. Each session will primarily focus on a specific Recruitment Success topic or feature – there will be roughly 20 minutes of content presented and 40 minutes open to question and answer.
Roundtable

Streamlining Your Workflows by Maximizing Navigate360 Functionality

In the midst of many responsibilities, leveraging automation and other tools can help student success staff streamline workflows and, in turn, increase the scale and impact of their student support. This session will dive into Navigate360 features that can save advisors and other end-users time and will provide examples from peer institutions.
Roundtable

Navigate360 Program Owner Learning & Networking Series: Applauding Institutional Successes

Join us to hear from other Navigate360 institutions about their wins and lessons learned from AY23-24. There will also be time to reflect on your own wins, and helpful tips for understanding and sharing the impact of your work across campus.
Roundtable

Moon Shot Roundtable: Engaging Academic Leaders in Data Analytics

Join us for a fireside chat to hear how two Moon Shot partners have engaged academic leaders in examining program-level data to improve course outcomes and retention. Dave Clark and Jeremy Page from the University of Wisconsin, Milwaukee will share their efforts to examine courses with high DFW rates and take action to improve course outcomes.

Research and Insights

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Infographic

4 Possible Futures for Student Success

Higher education plays a pivotal role in shaping lives and communities. But in periods of rapid change, the…
Navigate360
Insight Paper

Ahead of the Curve: Navigating 10 Key Imperatives for Community Colleges Across the Next Decade

Unlock insights and resources on key imperatives for community colleges such as evolving higher ed perceptions and student…
Navigate360
Insight Paper

Supporting Gen P: Understanding the Next Generation of Community College Learners

We’ve uncovered six distinguishing traits of prospective community college students that can help leaders understand how to best…
Navigate360
Infographic

Student Success in the 2020s: 30 Priorities

Higher ed’s future will be written by how we respond to three trends: the diversification and shrinking of…
Infographic

Community College Outreach Campaign Ideas

Use these Navigate360 community college outreach campaign ideas to help your students stay on track across their entire…
Navigate360
Infographic

Student Outreach Campaign Ideas

Targeted advising campaigns are an effective way to proactively target key student populations with personalized communication and intervention.
Navigate360
Resource Center

HBCU Resource Center

EAB is committed to serving as a thought partner for HBCU leadership to help support institutional strategy and…
Navigate360
Resource Center

The Diversity, Equity, Inclusion, and Justice Resource Center

EAB's DEIJ Resource Center brings together our vast library of best-practice DEIJ research, tools, and insights dedicated to…
Strategic Advisory Services
Blog

What is Guided Pathways—and is it still worth the hype?

Nearly 10 years after the term became ubiquitous, we provide a refresher on what Guided Pathways is, why…
Community College Blog
Blog

How can colleges prepare Gen Z for the workforce?

American colleges and universities are currently filled with the most diverse generation in U.S. history—Gen Z. But it’s…
Student Success Blog
Blog

Four tips to engage and enroll the “moveable middle”

This blog will share four insights and tips to help you identify, engage, and enroll this crucial prospective…
Community College Blog