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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. Please reach out to your Strategic Leader or [email protected] with any questions.

Upcoming Events

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Office Hours

App Admin and Content Admin Office Hours

Join product experts from the EAB Partner Support Team and fellow app admins and content admins to talk through platform questions and hear from your peers. These sessions are best suited for Navigate partners, specifically application administrators.
Roundtable

Empowering “Life Success” with Navigate360 and Starfish: Exploring Virtual Job Simulations with Forage

Join EAB experts to learn more about Forage, the leading provider of virtual job simulations for students, and how Navigate360 and Starfish partners can embed Forage on campus.
Roundtable

Quantifying Your Navigate360 Impact

With so many different initiatives designed to support student success, it can be tricky to effectively analyze the data generated in Navigate360 and connect that data to specific student outcomes—and to showcase that impact to other stakeholders to gain their buy-in on future programs.
Office Hours

Recruitment Success Monthly Forum

Join us for this limited series focused on the Recruitment Success technology. Each session will primarily focus on a specific Recruitment Success topic or feature – there will be roughly 20 minutes of content presented and 40 minutes open to question and answer.
Webinar

Student “Customer Service”: Their Expectations and Our Capabilities

As the line between “student” and “customer” is blurring as expectations evolve and institutions work to showcase their unique value. By harnessing the power of technology and improved student customer service, you can cultivate an environment where every student feels supported, connected, and poised for success.
Roundtable

Streamlining Your Workflows by Maximizing Navigate360 Functionality

In the midst of many responsibilities, leveraging automation and other tools can help student success staff streamline workflows and, in turn, increase the scale and impact of their student support. This session will dive into Navigate360 features that can save advisors and other end-users time and will provide examples from peer institutions.

Research and Insights

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Infographic

4 Imperatives for Community College Growth—and the Data You Need to Meet Them

The community college landscape is at a pivotal turning point due to evolving perceptions of college value, talent…
Resource Center

Mental Health Resource Collection

Our resource collection is designed to help higher ed and K-12 administrators improve mental wellness.
Infographic

4 Possible Futures for Student Success

Higher education plays a pivotal role in shaping lives and communities. But in periods of rapid change, the…
Navigate360
Insight Paper

Ahead of the Curve: Navigating 10 Key Imperatives for Community Colleges Across the Next Decade

Unlock insights and resources on key imperatives for community colleges such as evolving higher ed perceptions and student…
Navigate360
Insight Paper

Supporting Gen P: Understanding the Next Generation of Community College Learners

We’ve uncovered six distinguishing traits of prospective community college students that can help leaders understand how to best…
Navigate360
Infographic

Student Success in the 2020s: 30 Priorities

Higher ed’s future will be written by how we respond to three trends: the diversification and shrinking of…
Infographic

Community College Outreach Campaign Ideas

Use these Navigate360 community college outreach campaign ideas to help your students stay on track across their entire…
Navigate360
Infographic

Student Outreach Campaign Ideas

Targeted advising campaigns are an effective way to proactively target key student populations with personalized communication and intervention.
Navigate360
Blog

3 tech-enabled strategies to get ahead of FAFSA setbacks early

Explore how two community colleges used the Coordinated Care Network to help students complete their FAFSAs.
Community College Blog
Blog

4 ways to bridge the gap in your student mental health services

Here are four tips for leaders who want to improve and extend their mental health services without hiring…
Student Success Blog
Blog

What is Guided Pathways—and is it still worth the hype?

Nearly 10 years after the term became ubiquitous, we provide a refresher on what Guided Pathways is, why…
Community College Blog