How IT Leaders are Adapting to Remote Work: A Conversation with Peers

Key Insights

When the COVID-19 pandemic forced higher education into a sudden, technology-enabled transition to virtual operations, IT units led the way. Now they are on the front line of defining a post-pandemic workplace. In several recent roundtable discussions convened for higher education CIOs, we asked IT leaders to tell us how they are addressing workplace trends and post-pandemic institutional needs. Our discussion considered the impact of remote and hybrid work on staff retention and recruitment, the alignment of IT staffing needs with institutional remote work policies, and CIO priorities for the upcoming academic year.

Our participants made it clear that IT remains a campus leader in work policy transformation even as it returns to an interrupted agenda of digital transformation. If you didn’t have a chance to join us in these conversations, we’ve summarized key takeaways on this page.