Wisr Virtual Communities Resource Hub
Welcome to EAB’s Wisr Virtual Communities Resource Hub!
The EAB Digital Experience portfolio offers interactive virtual platforms that help you tell your brand story and build affinity to your institution to help you achieve your goals.
This hub is designed to make it easy for you to find the tools and resources you need to support your Wisr Virtual Communities implementation to succeed in today’s competitive education landscape. In addition to Wisr Virtual Community resources, this hub will provide you with a curated list of EAB blog posts, articles, and infographics around the latest education research and expert insight to help inform your recruitment strategy.
The Wisr team is here to support you!
Wisr Partner Success Manger: Your strategic partner and main point of contact
Your dedicated Partner Success Manager is your main point of contact and here to help maximize the impact of your virtual communities on an ongoing basis by:
- Ensuring your goals are top of mind throughout the implementation and adoption process
- Sharing best practices and recommendations to shape community content, adoption, and performance
- Keeping you informed on upcoming enhancements and updates
If you need to be routed to your dedicated PSM, email [email protected].
Technical Support
We have a team dedicated to support any day-to-day technical, functional, and configuration needs. Our team is available to respond to inbound requests and will direct it to the right team member to remedy the issue.
If you need support, email [email protected].
Wisr Help Center
Your go to place for common questions and how-to resources. Whether you are an admin or a student using Wisr, we’re here to help.
- The Admin Help Center: A self-serve resource to answer common questions, get strategic guidance, and explore ways to integrate your virtual community in your broader enrollment strategy.
- The Student Help Center: A self-serve resource that helps students understand how to use Wisr to get maximum value.
Help Centers can be accessed directly from the member site via the profile dropdown “Help.”