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Introducing Navigate360 Agent Campaigns

3 sessions from Aug 3 thru 20, 2026

Partner Event

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Join us for a feature focus and working sessions to assist in your institution in driving value and student impact with AI agent-enabled campaigns.

FEATURE FOCUS

  • Feature Focus: How AI Agents Can Improve Your Campaign Effectiveness
    Monday, August 3, 2026 | 2:00 p.m. – 3:00 p.m. Eastern Time

    Discover how AI-powered Agents are transforming student outreach in Navigate360. By enabling two-way conversations within student-facing campaigns, Agents help institutions move beyond one-way messaging to better understand student needs, identify barriers, and drive meaningful action.

    In this session, we’ll explore how AI agent-enabled campaigns can support task completion, assess student engagement and sentiment, and track outcomes tied to institutional goals and data. You’ll see how conversational AI can help increase student responsiveness, provide deeper insights into student experiences, and reduce the need for manual follow-up from staff.

    Join us for a first look at this new capability, key use cases, and practical ways AI Agents can help improve the effectiveness of your student outreach efforts.

WORKING SESSIONS

  • Agent Campaigns Working Session 1 of 2: Preparing Your Knowledge Base
    Monday, August 17, 2026 | 1:00 p.m. – 2:00 p.m. Eastern Time


    A successful AI Agent campaign starts with the right information. In this hands-on working session, we’ll guide you through the process of identifying, organizing, and preparing the knowledge base content that will power your Agent’s conversations with students.

    We’ll cover best practices for creating accurate, institution-specific content that supports your campaign goals and helps students receive timely, relevant guidance. Participants are encouraged to come with a specific Agent campaign in mind so they can begin building and refining content aligned to their outreach objectives.

    By the end of the session, you’ll have a strong foundation in place to support effective student conversations and prepare for the next step in launching your Agent campaign.
  • Agent Campaigns Working Session 2 of 2: Launch Your First AI Agent-Powered Campaign
    Thursday, August 20, 2026 | 3:00 p.m. – 4:00 p.m. Eastern Time

    Put your planning into action by building an AI Agent-enabled campaign from start to finish. During this working session, we’ll walk through campaign setup, enabling the AI agent, configuring guardrails and instructions, and selecting the appropriate campaign success criteria for your objectives. You’ll learn how to create campaigns focused on action completion, sentiment assessment, or custom attribute-based outcomes, while understanding how success is measured through campaign reporting. Leave with a campaign ready to launch and the confidence to scale AI agent-powered outreach across your institution

Sessions

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Attendance is best suited for Program Owners, Application Administrators, and Value Leaders.

  • Monday, August 3, 2026 | 2:00 p.m. – 3:00 p.m. Eastern Time
  • Monday, August 17, 2026 | 1:00 p.m. – 2:00 p.m. Eastern Time
  • Thursday, August 20, 2026 | 3:00 p.m. – 4:00 p.m. Eastern Time

Experts associated with this event

EAB Experts

Kristen Brittingham

Kristen Brittingham

Associate Director, Technology Partner Support

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Chris Johnson

Chris Johnson

Managing Director of Product Management

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Steven Kilpatrick

Steven Kilpatrick

Managing Director, Technology

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Erin Doyle Lastowka

Erin Doyle Lastowka

Director, Partner Support Team

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