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Wisr Virtual Communities Resource Hub

Welcome to EAB’s Wisr Virtual Communities Resource Hub!

The EAB Digital Experience portfolio offers interactive virtual platforms that help you tell your brand story and build affinity to your institution to help you achieve your goals.

This hub is designed to make it easy for you to find the tools and resources you need to support your Wisr Virtual Communities implementation to succeed in today’s competitive education landscape. In addition to Wisr Virtual Community resources, this hub will provide you with a curated list of EAB blog posts, articles, and infographics around the latest education research and expert insight to help inform your recruitment strategy.

The Wisr team is here to support you!

Below you can find an overview of commonly used resources available to you.

Wisr Partner Success Manger: Your strategic partner and main point of contact

Your dedicated Partner Success Manager is your main point of contact and here to help maximize the impact of your virtual communities on an ongoing basis by:

  • Ensuring your goals are top of mind throughout the implementation and adoption process
  • Sharing best practices and recommendations to shape community content, adoption, and performance
  • Keeping you informed on upcoming enhancements and updates

If you need to be routed to your dedicated PSM, email [email protected].

Technical Support

We have a team dedicated to support any day-to-day technical, functional, and configuration needs. Our team is available to respond to inbound requests and will direct it to the right team member to remedy the issue.

If you need support, email [email protected].

Wisr Help Center

Your go to place for common questions and how-to resources. Whether you are an admin or a student using Wisr, we’re here to help.

  • The Admin Help Center: A self-serve resource to answer common questions, get strategic guidance, and explore ways to integrate your virtual community in your broader enrollment strategy.
  • The Student Help Center: A self-serve resource that helps students understand how to use Wisr to get maximum value.

Help Centers can be accessed directly from the member site via the profile dropdown “Help.”

Research and Insights

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Insight Paper

The Great Opt-Out

This report examines different reasons for the great opt-out and identifies problems that enrollment leaders can realistically hope…
Enroll360
Insight Paper

Understanding the High School Counselor Perspective

This report shares top insights for enrollment leaders from EAB's 2024 high school counselor survey.
Enroll360
Insight Paper

2024 Parent Survey: Understanding Top Parent Concerns in College Search

Download this insight paper to learn about the shifting priorities and top parent concerns in college search.
Enroll360
Insight Paper

Adapting Your Enrollment Experience for Today’s Students

Read this report for five insights to help you effectively adapt your enrollment experience to meet the needs…
Enroll360
Insight Paper

AI for Enrollment Leaders

Our insight paper gives actionable advice to college enrollment leaders on four key AI priorities.
Enroll360
Resource Center

The Diversity, Equity, Inclusion, and Justice Resource Center

EAB's DEIJ Resource Center brings together our vast library of best-practice DEIJ research, tools, and insights dedicated to…
Strategic Advisory Services
Insight Paper

Understanding the Mindset of Prospective HBCU Students

This report offers guidance for enrollment leaders on the college search and communication preferences of prospective HBCU students.
Enroll360
Insight Paper

What You Need to Know: Preparing for the New FAFSA

This insight brief offers expert guidance on navigating upcoming FAFSA changes and maximizing financial aid opportunities for students.
Enroll360
Insight Paper

Findings from EAB's Survey of High School Counselors

This white paper summarizes findings from EAB’s 2021 survey of high school counselors.
Enroll360
Blog

Are you on track for successful FVT reporting?

This blog unpacks the new Financial Value Transparency and Gainful Employment (FVT/GE) initiative, and prepares VPEMs for FVT…
Enrollment Blog
Blog

Are your admission practices helping or hurting the diversity of your incoming class?

You may be wondering how to admit and yield more underserved students regardless of SCOTUS’ upcoming decision. Here…
Enrollment Blog
Blog

What do enrollment leaders care most about in 2023? Review our poll results to find out.

I’m going to share highlights from our most recent survey with you, using the results as a framework…
Enrollment Blog