Student Success


The higher education CRM trusted by 850+ schools to recruit and retain students


Navigate is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

Beyond the technology, each Navigate partner becomes part of the Student Success Collaborative, gaining access to decades of research, an EAB expert dedicated to their success, events designed to share best practices, and a close-knit community of peers.

Workflow solutions

Unite staff to deliver proactive, holistic support to students

Navigate's workflow solutions help academic advisors, faculty, and other staff scale interventions, streamline day-to-day work and create a truly coordinated network for student success. With 360-degree student profiles, multimodal student communications, and in-app appointment scheduling, your higher ed institution can deliver truly effective support.

Efficiently reach and engage prospective students and applicants through campaigns, analytics, and list management.

Module currently available to community colleges: learn more.

See personal information, academic performance, app activity, credit trends, and more-all in one place.

Email, text, and call individual students or groups from within the app to schedule and manage appointments.

Segment data by a range of criteria to generate and deliver custom campaigns for effective outreach to students.

Student empowerment tools

Empower students to take charge of their own success

Navigate's student interface helps you connect with students on their terms, building belonging and a deeper sense of purpose at your institution. The Navigate mobile app provides structure for the college journey and proactive guidance at students' pivotal moments. Navigate also enables virtual student onboarding, peer support communities, and more.

Integrated analytics

Investigate, inform, and improve your strategy

Navigate's student success analytics and predictive modeling help you understand which interventions are working and how to best adjust your strategy. Standardized reports offer insight into ongoing advising activities and staff dashboards continuously monitor student progress to identify opportunities for better student support.

Peer learning and expert support

Connect with a nationwide network of success leaders

Partnering with EAB makes you part of the nationwide Student Success Collaborative, where you can learn from peer success leaders and share strategies that work. EAB's Strategic Leaders help partners implement Navigate, train staff, manage updates as they're released, and adopt strategies for change management.

Partner results and stories


partner institutions


students served


typical retention improvement


typical graduation improvement

Leverage Faculty Partnerships and Technology to Address the Community College Enrollment Crisis

How a Large University Narrowed Their Equity Gap and Saw a $29.4M Return on Student Success Investments

How a Technical College Improved Grad Rate with TechEnabled Academic Planning and Streamlined Onboarding

Partner with experts

Each of our partners works with a dedicated Strategic Leader who learns your organization and culture to steer your team to the right answers and resources. Our higher ed experts become an extension of your leadership team and expand the capacity of what you can accomplish.


Ed Venit

Managing Director, Strategic Research


LaToya White

Managing Director, Student Success

Tara Zirkel

Tara Zirkel

Director, Strategic Research

Chris Johnson

Chris Johnson

Managing Director of Product Management

Trending research and insights

How to Help Black and Latino Men Succeed at Community Colleges and Beyond

Everyone has a role to play in student mental health

3 ways to combat the community college enrollment decline

What happens when you disaggregate your student success data?

5 ways to support rural student success

The Pandemic Ripple Effect

Lisa Sethre-Hofstad, VP for Student Development & Campus Life, Concordia College

"Our work with Navigate across the last year helped us develop a philosophy of how we want to coordinate care for students."

Dr. Stacey Moore, Executive Vice President of Academic and Student Affairs, York Technical College

"Navigate is entwined in both the classroom and structural changes we've made. It is the primary mechanism by which we will truly accomplish a streamlined, Guided Pathways approach for our students."

Dr. Nathaniel Holmes, Assistant Provost for Student Success, Xavier University of Louisiana

"Now there is not a day that I don't sign on to Navigate first thing in the morning, because I know it will support my work. I am pleasantly surprised at how I am able to connect with students at a much more personalized level."

Build a student-centric campus with Navigate

To learn more about Navigate or speak with a student success expert, please fill out the form or contact us at 202-747-1005.

Solutions you might be interested in

Virtual Tours

In a digital-first world, YouVisit virtual tours give prospective students an immersive experience of your campus from the comfort of their homes.

Strategic Advisory Services

Confidently make decisions about your institution’s future with our technology planning tools and data-driven, expert-facilitated strategy retreats.


Multichannel recruitment marketing, advanced analytics, and consulting support to yield your next class.


Pair powerful data integration technology with direct-to-user analytics tools to provide end-to-end data capabilities for your campus.

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