Navigate is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.
Beyond the technology, each Navigate partner becomes part of the Student Success Collaborative, gaining access to decades of research, an EAB expert dedicated to their success, events designed to share best practices, and a close-knit community of peers.
Unite staff to deliver proactive, holistic support to students
Navigate's workflow solutions help academic advisors, faculty, and other staff scale interventions, streamline day-to-day work and create a truly coordinated network for student success. With 360-degree student profiles, multimodal student communications, and in-app appointment scheduling, your higher ed institution can deliver truly effective support.
See personal information, academic performance, app activity, credit trends, and more-all in one place.
Email, text, and call individual students or groups from within the app to schedule and manage appointments.
Segment data by a range of criteria to generate and deliver custom campaigns for effective outreach to students.
Student empowerment tools
Empower students to take charge of their own success
Navigate's student interface helps you connect with students on their terms, building belonging and a deeper sense of purpose at your institution. The Navigate mobile app provides structure for the college journey and proactive guidance at students' pivotal moments. Navigate also enables virtual student onboarding, peer support communities, and more.
Investigate, inform, and improve your strategy
Navigate's student success analytics and predictive modeling help you understand which interventions are working and how to best adjust your strategy. Standardized reports offer insight into ongoing advising activities and staff dashboards continuously monitor student progress to identify opportunities for better student support.
Peer learning and expert support
Connect with a nationwide network of success leaders
Partnering with EAB makes you part of the nationwide Student Success Collaborative, where you can learn from peer success leaders and share strategies that work. EAB's Strategic Leaders help partners implement Navigate, train staff, manage updates as they're released, and adopt strategies for change management.
Partner results and stories
How a Large University Narrowed Their Equity Gap and Saw a $29.4M Return on Student Success Investments
Partner with experts
Each of our partners works with a dedicated Strategic Leader who learns your organization and culture to steer your team to the right answers and resources. Our higher ed experts become an extension of your leadership team and expand the capacity of what you can accomplish.
Trending research and insights
Build a student-centric campus with Navigate
To learn more about Navigate or speak with a student success expert, please fill out the form or contact us at 202-747-1005.