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10 Tools to Communicate Decisions Transparently

Use this toolkit to identify how and when to consult campus stakeholders while making policy decisions and to share information equitably among employees with diverse needs.

Leaders know faculty and staff need transparent communication when it comes to announcing decisions, surfacing themes in employee feedback, and highlighting campus successes. Despite leaders’ best efforts to explain what decisions they make and why, faculty and staff are asking for more transparency and accountability in engagement and climate surveys.

EAB reviewed 32 employee surveys that asked about communication. Of those reviewed, 90% say transparency or communication are among their top three priorities, and 19% rate their institution’s current approach to communication as “fair” or “mediocre.”

Transparent communication eliminates barriers to inclusion by keeping all faculty and staff informed about institutional decision-making and policy updates. Use this toolkit to identify how and when to consult campus stakeholders while making policy decisions, generate statements and communications that are tied to actions and resource-sharing, and share information equitably among employees with a diverse set of needs.

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