With staff working remotely more often and tightening budgets limiting access to in-person conferences, it is more critical than ever for campuses to provide intentional opportunities to staff for professional development. Leaders and managers can use the resources on this page to promote continuous learning and opportunities for robust discussion on a variety of topics related to higher education, including:
Our hope is to promote continuous learning and opportunities for robust discussion around topics that transcend the current crisis and ground teams in their sustained mission and objectives.
How to use our resource hub
Enrollment Strategy
Proving Return on Education to Generation Z
This webconference will focus on how colleges can prove their value to students with many college options.
Weighing the Pros and Cons of a Test-Optional Admissions Policy
This webconference will explore what enrollment managers can expect from introducing a test optional policy – weighing the potential benefits, as well as challenges, presented by these policies. We will explore institutional considerations to keep in mind when shifting to a test optional policy and share case studies from institutions that have recently gone test optional.
Evolving College Access Programs
This white paper is the second installment in a four-part research series about how to identify, engage, and recruit students from underrepresented populations.
Marketing Adult and Professional Programs
Removing Barriers to Adult Learner Enrollment
This session explores how community colleges can remove these barriers and guide incoming students toward programs that advance their careers. Topics covered include tuition reimbursement, noncredit-to-credit bridges, and prior learning assessment.
Credentials for an Unpredictable Market On-Demand Webconference
Join us for this webconference as we discuss alternative and short-format credentials, separating hype from reality.
Introduction to Organizational Benchmarking
This short webinar will provide an overview of the most typical structures for adult, online, and professional education.
Outside In Marketing and Recruitment
We'll discuss how to appeal to student motivations, address stealth applicants, and utilize the search process to boost enrollment.
Student Success
Navigating Student Success in Three Dimensions
About the Webconference Higher education presents students with an overwhelming number of opportunities for academic, professional, and personal growth inside and outside of the classroom. Unfortunately, many students may not know what opportunities are available, which best fit their interests and needs, or when to engage with specific opportunities or services. Experience mapping is a […]
Overcoming Barriers to Equity in Student Success
Join us for this 3-part webconference series where we explore how you can create opportunities to build student confidence through early academic wins, leverage peers to normalize help-seeking behavior, and reinforce the connection between students' career aspirations and education.
Designing Experiential Learning for Student Success
This webinar will look at a number of practices that universities have successfully used to integrate experiential learning into the curriculum, from connecting faculty and students with community partners to place students in internships, to leveraging on campus employment to give students exposure to professional skills.
3 Student Outcomes Metrics Every Department Chair Should Watch
Discover 3 key analyses that focus on the departmental role in helping students succeed in individual courses, navigate the curriculum in a timely fashion, and prepare for careers after graduation.
The High-Performing Center of Teaching and Learning
In this webconference, we will discuss our recent research on the role of pedagogy and student success, staffing, and programming of centers of teaching and learning.
Improving Student Outcomes in Critical Gateway Courses: The Course Completion Playbook
About the Webconference Each year a significant number of credits are lost due to failing grades and student withdrawals from courses. While counting these incomplete credits is relatively straightforward across a whole department, determining which specific courses to focus on and why students are not passing is often significantly more difficult. EAB’s Course Completion Playbook […]
Redesigning Student Support Services for Part-Time Students
This webconference presents best practices for designing student support service models that respond to part-time student needs.
Smoothing the Campus Adjustment and Acclimation Process On-Demand Webconference
Watch our webconferences to learn how to smooth the campus adjustment and acclimation process and rethink student engagement and career development initiatives.
Online Education Strategy
Online Education Strategy Guidelines On-Demand Webconference Series
Listen to this 4-part on-demand webconference series to dispel common myths about the financial and enrollment benefits of online and hybrid learning and how institutions can best serve three critical online student markets, namely multimodal undergraduates, professional graduate students, and adult degree completers.
Lessons from the Frontier of Nontraditional Program Design
About the Webconference In the first session of the Academic Program Innovation Webinar series we will discuss lessons learned from early movers in the continuing and online education (COE) space on innovating program design and delivery to reach new and changing student segments. By using accelerated course formats, modularity, experiential learning components, and/or demonstrated mastery, […]
Critical Disciplines to Grow Employer Partnerships Webconference
Whether corporate revenue is key to your business or a new strategic initiative, these nine disciplines will provide direction for effectively engaging and serving industry partners in your region.
Student Mental Health and Wellbeing
Trends in Campus Mental Health Services
Over the last decade students’ demand for mental health services has significantly grown and it shows no signs of slowing down. This webconference explores demographic trends in mental health needs among college students.
How to Promote Resilience in the First Year On-Demand Web Conference
This webconference will discuss how to integrate resilience-focused programming and messaging across the first year and how to use nudging to encourage positive behaviors.
Developing Coping and Resilience Skills to Advance Student Success: On-demand webconference
In this on-demand webconference, EAB explores the tactics institutions are using to enhance students’ ability to bounce back from setbacks and thrive on campus.
Four Ways to Strengthen Support for Basic Needs-Insecure Students On-Demand Webconference
Food and housing insecurity are growing issues on campuses across the country. Are you prepared to support these students on campus?
Addressing Campus Climate Flashpoints: A Briefing for Institutional Leaders
This webconference will focus on how to better assess and prepare for flashpoints on campus.
How to Mitigate the Impact of Controversial Campus Events
This session focuses on preparing for controversial campus events, including a Q&A with expert practitioners on tools and practices to mitigate common risks.
Diversity, Equity, and Inclusion
Instilling Equity and Inclusion in Department Practices
Learn how the pressure from students and shifting demographics that are driving a new urgency among academic leaders to prioritize both greater numerical representation of underrepresented groups among faculty and a more inclusive environment for faculty, students, and staff.
How to Scale Peer-to-Peer Support Programs to Close Equity Gaps
The webconference discusses benefits of peer mentoring and advising, common shortcomings in these programs, and resources within EAB's Peer-to-Peer support toolkit.
Boosting Student Equity in Community Colleges
Join us to hear the greatest challenges and areas of opportunity for promoting long-term success for all community college students.
A guide to Bias Prevention and Response on Campus
Watch our on-demand webconference to determine if your institution would benefit from creating a bias response team.
Academic Program Prioritization and Development
Avoiding the Most Common Mistakes in New Program Planning
In this webconference, we discuss four of the most damaging mistakes institutions make when planning new programs and explain how academic leaders can use EAB's Academic Program Innovation Resources to avoid them.
Academic Vital Signs Webconference Series
Explore 14 analyses to guide department-level strategy, root-cause diagnostic tools for academic unit leaders, and guidance for implementing regular departmental review processes.
How to Design a Sustainable Unit Evaluation Process
In this webconference, discover six principles from EAB's research to create an effective evaluation process that helps institutions drive continuous improvement on strategic priorities.
How to Build Student-Led Program Maps On-Demand Webconference
Community colleges know the first step to beginning pathways reform is addressing the lack of structure of their program maps. This presentation will teach step-by-step guidance on working with faculty senate and student services productively in order to create program maps and meta-majors with student outcomes at the center of their design.
Rightsizing the Program Portfolio, Part 1 Webconference
In this webconference, we'll take a look at various approaches to sparking conversations—and action—about the program portfolio.
Rightsizing the Program Portfolio, Part 2
In this webconference, we will walk through four executive imperatives that can help campuses assemble the right data and ask the right questions to get struggling programs back on track.
Designing Programs for the Millennial Workforce
In this series, we'll examine three types of non-degree programs that serve three distinct types of Millennials.
The Instructional Capacity Playbook Webinar
This playbook details 14 best-practice strategies for responding to changes in the enrollment landscape.
Budget Models
3 Cost Efficiency Metrics Every Department Chair Should Watch
In this webconference, discover 3 analyses that help drive department action around key contributors to financial health: faculty workload, instructional capacity, and teaching productivity.
Breaking the Trade-Off Between Cost and Quality Webconference
Watch the on-demand webinar on our YouTube channel. About the Webconference A major barrier to adjusting to the new financial reality is the belief that any reduction in academic resources must necessarily reduce quality. Excellence in instruction and scholarship clearly require significant investments of faculty time and other resources, but the relationship between costs and […]
The Finance Function of the Future
In this four-part series, we explore the ways that business leaders are transforming their finance functions to expand their strategic impact.
Cutting Through the Complexity of Aid
About the Webconference Tuition resets have been a hot topic of conversation lately on many campuses, with many institutions planning to adopt this strategy for the 2018-2019 academic year. This webconference will present EAB’s research on the results of 27 schools who have already undertaken a reset, and explain why tuition resets are so hard […]
Understanding the Fundamentals of Strategic Use of Aid
Whether your institution is a small, expensive private college that began working with aid optimization consultants decades ago, or a large, low-cost regional public university that only recently felt a need for more strategic use of aid, institutional aid allocation is an essential part of the institution’s recruitment strategy. This webconference will explain the fundamentals […]
Administrative Savings
The Essential Recipe for Process Improvement
This webinar is designed for campuses that are ready to jump into the world of process improvement through various process improvement approaches in five essential steps.
Realizing the Promise of Process Improvement
These presentations provide institutions with the tools to identify opportunities for administrative process improvement and embed a reengineering mindset among frontline staff and managers alike, all with the goal of reclaiming lost productivity, increasing staff capacity to facilitate a growth mindset, and achieving cost savings.
Minimizing the Administrative Burden on Faculty
Unstable internal and external funding, decreasing award success rates, and increasing regulatory compliance have created an environment where researchers are submitting more (and more complex) proposals than ever, collectively increasing the administrative workload. This series explores best practices for streamlining administrative processes, building (and retaining) faculty-focused administrative support services, increasing proposal success rates, and tackling compliance issues.
How to Streamline Administrative Processes in the Research Office
Discuss ways to improve processes by understanding the PI experience and pain points, maximizing their existing organizational structure, clearly assigning responsibility and ownership over each step in the process, and using data to understand and improve performance.
Fundraising and Alumni Relations
Resources for Managers in Higher Ed Advancement
Advancement relies on their managers’ ability to incentivize and develop their teams to meet today’s campaign goals. Use these resources to help your advancement staff become successful, data-driven managers.
The Sustainability Crisis in Higher Ed Fundraising
As advancement relies on fewer donors to contribute more revenue every year, many leaders in the industry have begun to wonder how long they can rely on the “usual suspects”.
Preparing for Advancement's Digital Future
The digital revolution has changed the way constituents expect to interact with their alma mater.
Perfecting the Partnership
To build partnerships with campus leaders, advancement must take the lead in creating opportunities for academic partners to succeed and in building a culture of engagement in development activities.
Facilities Management
How to Launch an In-House Facilities Talent Development Program On-Demand Webconference
This on-demand webconference demonstrates how to develop, launch, and manage an apprenticeship or other talent development program.
How to Advance the Impact of Facilities on Strategic Goals
Connect and publicize the impact of the facilities division on the strategic goals of other campus stakeholders.
How to Create a Capital Renewal Plan
This webconference explores methods facilities leaders have used to incorporate both facility condition and academic perspective into the prioritization process.
Building a Total Cost of Ownership Mindset On-Demand Webinar Series
This three-part on-demand webinar series highlights how Facilities leaders are defining, communicating, and implementing total cost of ownership (TCO) investments on campus.
Three Strategies to Manage Energy Costs of New and Existing Infrastructure On-Demand Webinar
In this on-demand webinar, learn how institutions are re-imagining recommissioning, retrofits, and continuous commissioning exercises to help enhance efficiency investments and reduce long-term utility costs.
Information Technology
Results of the IT Project Management Functional Collaborative: Webconference
This webinar features prioritization tactics and practices from over 10 different IT Forum members.
IT Forum Panel on Machine Learning (ML) and Artificial Intelligence (AI)
About the Webconference Given the impact AI is beginning to have in industry, leaders in higher education feel increasing pressure to understand how AI could be used in our sector. To that end, the IT Forum invited representatives from Georgia State University and California State University, Northridge to participate in a panel discussion. The conversation […]
Service Management Systems Panel
About the Webconference During the Service Management Functional Collaborative, many members described challenges around the selection, implementation, and adoption of service management systems. This webconference features two members, Tom Gerace (Assistant Vice President for Enterprise Services at Tulane University) and Nick Pistentis (Director of Client Service at Metropolitan State University of Denver), responding to participant […]
Lessons Learned from a Decade of Organizational Consolidation
This webinar provides a look-back on trends of the past decade, while pointing to lessons learned to avoid costly mistakes of pursuing all-or-nothing implementations.
