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Performance Management Resource Center

Out-of-industry-inspired best practices to get the most from your performance management process

Review eight out-of-industry-inspired best practices to get the most from your performance management process, supplemented by 10 tools your staff can use to put our recommendations into practice.

Dissatisfaction with the annual performance review process is a trend across industries, and higher education is no exception. Managers dislike spending so much time filling out forms, and HR staff equally dislike chasing down those forms. Most managers find that evaluating others feels awkward and subjective, while staff want (and would benefit from) more frequent feedback than the standard once-a-year review model allows.

EAB has created two resources to help campus leaders overcome these shortcomings and improve their performance review models: Prioritizing Continuous Feedback in Higher Ed Performance Management and The Manager’s Guide to Accurate Evaluations. Read on to learn more about each of these resources.

Prioritizing Continuous Feedback in Higher Ed Performance Management

Many private sector organizations have shifted from a single, labor-intensive annual review to a continuous feedback model that better promotes ongoing staff engagement. This whitepaper is an in-depth review of continuous feedback practices from human resources organizations in multiple sectors, specially tailored for application to higher education. Use this resource to transform your performance review process through the following steps:

  • Minimize documentation required for annual reviews
  • Focus on the quality, then the quantity, of one-on-ones
  • Fill in the gaps between one-on-ones with frequent team feedback
  • Democratize feedback to capture multiple perspectives

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