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Research Report

4 takeaways for navigating flexible work policies and space utilization in higher ed

Based on our sessions with human resource officers and facilities leaders

Universities are actively implementing return-to-work policies for the upcoming academic year. The COVID-19 pandemic forced students, staff, and faculty to operate in a remote environment, fostering innovation, and establishing new norms.

To learn about the new practices universities are deploying in light of these lessons, EAB gathered chief human resource officers (CHROs) and senior facilities officers (SFOs) from 24 institutions across the United States in two sessions across June 2021.

These conversations were an avenue for leaders to share intelligence on what makes a more flexible work policy effective and how these changes might impact space utilization and employee engagement. Read on to see the takeaways from these conversations.

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